Systems Engineer II — Cloud & VM/Azure IT Ops

IT1; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) plan with employer match

Onsite Fitness Center

Onsite Massages

Two weeks PTO in first year

Job summary

iT1, a leading national technology solution provider headquartered in Tempe, AZ, seeks a Systems Engineer II to join our team. You will support internal and external managed services infrastructure, acting as a primary contact for customers and handling monitoring, incidents, and documentation.

The role emphasizes Windows Server, Azure, networking, virtualization, and PowerShell automation, with opportunities to mentor junior engineers and contribute to major incident responses.

Qualifications

• 3-5 years of infrastructure, systems, networking.
• 3-5 years managed-services support experience preferred.
• Experience supporting Windows Server, Microsoft 365, Azure, networking, and virtualization technologies.
• Experience working from alerts through escalation, resolution, and documentation.

Responsibilities

• Monitor and respond to infrastructure alerts, events, and monitoring-system notifications.
• Research, resolve, document, and communicate internal and client incidents within defined SLA targets.
• Intermediate-level network troubleshooting and configuration (Meraki, Cisco, VPNs, switching, routing, wireless, firewalls).
• Intermediate-level Windows Server, Active Directory, Group Policy, DNS, DHCP, and Microsoft 365 troubleshooting.
• Intermediate-level Azure administration including virtual machines, storage, networking, backup, monitoring, and identity services.
• Support VMware vSphere and/or Hyper-V environments.
• Act as a technical escalation point for other support teams.
• Participate in major incident response, root cause analysis, and change management activities.
• Maintain diagrams, documentation, procedures, and asset information.
• Utilize PowerShell and automation tools where appropriate to improve operational efficiency.

Skills

Infrastructure administration

Windows Server

Azure administration

Networking

PowerShell scripting

Documentation

Tools

Meraki

Cisco

VMware

Hyper-V

Microsoft 365

Azure Monitor

Job description

iT1, a leading national technology solution provider headquartered in Tempe, AZ, seeks a Systems Engineer II to join our team. You will support internal and external managed services infrastructure, acting as a primary contact for customers and handling monitoring, incidents, and documentation.

The role emphasizes Windows Server, Azure, networking, virtualization, and PowerShell automation, with opportunities to mentor junior engineers and contribute to major incident responses.