Systems Engineer I — Telecom Infra, VoIP & E911

Alaska Communications; Fairbanks (AK); On-site; USD 90,000 - 140,000; Full time

Job summary

Alaska Communications seeks a Systems Engineer to design, implement, and maintain telecommunications infrastructure including legacy TDM switches, modern VoIP/IP-based networks, SS7 signaling, and E911 services. This role ensures reliable, secure, and high-performance communication systems across the organization.

The Systems Engineer will design, deploy, maintain and support telecom systems including TDM switches (DMS-100, DMS-10, Redcom, Mitel), VoIP platforms (MetaSwitch), SS7 signaling, and

Qualifications

• College diploma in computer science, computer information systems, or computer engineering.
• Relevant experience may substitute education on a year-for-year basis.

Responsibilities

• Install hardware, systems, and software for network and system infrastructure.
• Configure and maintain network services, equipment, and devices for core and customer solutions.
• Troubleshoot network and system infrastructure issues and document resolutions.
• Manage backups and restoration protocols for servers and clusters.
• Plan and support network and computing infrastructure; monitor performance and tune as needed.
• Support user accounts, permissions, email, and security measures.
• Maintain and support VoIP platforms, mainly MetaSwitch, and SS7 signaling systems.
• Implement and maintain E911 systems to ensure public safety compliance.

Skills

Network engineering

VoIP platforms

SS7 signaling

E911 systems

TDM switches

Network provisioning

Education

College diploma in CS/CIS/CE

Tools

MetaSwitch

Job description

Alaska Communications seeks a Systems Engineer to design, implement, and maintain telecommunications infrastructure including legacy TDM switches, modern VoIP/IP-based networks, SS7 signaling, and E911 services. This role ensures reliable, secure, and high-performance communication systems across the organization.

The Systems Engineer will design, deploy, maintain and support telecom systems including TDM switches (DMS-100, DMS-10, Redcom, Mitel), VoIP platforms (MetaSwitch), SS7 signaling, and