Systems Engineer - Cloud, On-Call, Healthcare IT

Beth Israel Lahey Health; United States; On-site; USD 80,000 - 108,000; Full time

Job summary

Beth Israel Lahey Health is seeking a System Administrator to install, configure, and support enterprise server environments, including physical, virtual, and cloud platforms.

You will monitor server performance, participate in 7x24x365 on-call support, and create technical documentation for new installations and disaster recovery. Collaborate with Level 2/3 engineers and vendors to resolve issues and improve services.

Qualifications

• Vocational or Technical training required.
• Bachelor's degree preferred.
• 1–3 years related work experience.
• Advanced technical computer skills for technical support specific to the functional area and related systems.
• AWS, RHEL, Windows certifications preferred.
• Project management certifications preferred.

Responsibilities

• Performs System Administrator activities to support multiple Server production systems in an enterprise environment.
• Maintain and support virtual server and hypervisor-based platform infrastructure services as well as Cloud/SaaS infrastructure.
• Participates in monitoring and evaluation of server performance; provides 7x24x365 on-call response.
• Creates and maintains technical support documentation and procedures; Disaster Recovery documentation.
• Assists Level 2/3 Engineers in technology projects and liaises with end-users and vendors.
• Performs problem management and root cause analysis; escalates as needed and within guidelines.
• Provides technical troubleshooting and serves as a resource to IS Support Staff.

Skills

AWS certifications

RHEL certifications

Windows certifications

Education

Vocational or Technical training

Bachelor's degree preferred

Job description

Beth Israel Lahey Health is seeking a System Administrator to install, configure, and support enterprise server environments, including physical, virtual, and cloud platforms.

You will monitor server performance, participate in 7x24x365 on-call support, and create technical documentation for new installations and disaster recovery. Collaborate with Level 2/3 engineers and vendors to resolve issues and improve services.