Regional Sales Engineer, SLED

Perception Point; Pittsburgh (Allegheny County); On-site; USD 90,000 - 130,000; Full time

Job summary

Fortinet in Pittsburgh is seeking a Systems Engineer to partner with Regional Account Managers, supporting the sales team on technical matters across pre-sales, sales calls, and post-sales.

You will qualify leads from a technical standpoint, be the main resource on calls and explain features, specs and integration, and assist identified customers with post-sales training while coordinating with support and engineering.

Qualifications

• 1-3 years of technical/pre-sales support in sales or systems engineering.
• 3-5 years of LAN/WAN/Internet services administration.
• Understanding of DNS, NFS, SMTP, HTTP, TCP/IP.
• Experience with routing, switching, VPN, network security and IDS/AV.
• Familiar with RADIUS, PKI, IKE, certificates, L2TP, IPsec, firewall and encryption.
• Excellent presentation skills.

Responsibilities

• Assist in qualifying sales leads from a technical standpoint.
• Be the main technical resource on sales calls and educate the customer and partner on features, specifications and functionality to integration.
• Post-sales: lead technical contact for identified accounts for technical issues, working with support and engineering to resolve.
• Provide post-sales training to identified customers.

Skills

Pre-sales experience

LAN/WAN administration

DNS/NFS/SMTP/HTTP/TCP-IP

Networking technologies

Security protocols (RADIUS PKI IKE)

Encryption & authentication

Presentation skills

Education

Bachelor's degree or equivalent experience

Job description

We are looking for a Systems Engineer to work closely with multiple Regional Account Managers within the regional territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

Responsibilities

• · Pre-sales - assist in qualifying sales leads from a technical standpoint.
• · Sales calls - be the main technical resource on sales calls and answer or educate the customer and partner on issues ranging from features, specifications and functionality to integration.
• · Conversant with networking applications and solutions.
• · Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
• · Provide assistance to identified customers with post-sales training.

Required Skills

• · 1-3 years experience in technical/pre-sales support as a sales or systems engineer
• · 3-5 years experience in LAN/WAN/Internet services administration
• · Proven understanding of DNS and NFS, SMTP, HTTP, TCP/IP
• · Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
• · Solid understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
• · Experience with encryption and authentication technologies required
• · Exceptional presentation skills

Education

• · Bachelors Degree or equivalent experience. Graduate Degree favorable

Why Join Us

This is an opportunity to operate at the intersection of cybersecurity strategy, executive engagement, and customer success, influencing large-scale enterprise organizations as they modernize operations and adopt cutting-edge solutions. If you excel at combining technical depth with executive presence, this role will allow you to shape customer outcomes while growing your career in a dynamic security landscape.

Fortinet makes possible a digital world that we can always trust through its mission to protect people, devices, and data everywhere. This is why the world’s largest enterprises, service providers, and government organizations choose Fortinet to securely accelerate their digital journey. The Fortinet Security Fabric platform delivers broad, integrated, and automated protections across the entire digital attack surface, securing critical devices, data, applications, and connections from the data center to the cloud to the home office. Ranking #1 in the most security appliances shipped worldwide, more than 615,000 customers trust Fortinet to protect their businesses. And the Fortinet NSE Training Institute, an initiative of Fortinet’s Training Advancement Agenda (TAA), provides one of the largest and broadest training programs in the industry to make cyber training and new career opportunities available to everyone.

We are looking for a Systems Engineer to work closely with multiple Regional Account Managers within the regional territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.