Systems & Desktop Infrastructure Lead - Engineer I-III

Angelo State University; San Angelo (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Angelo State University seeks a Systems Support Engineer I-III / Engineer I to lead technology services within the desktop computing environment. You will coordinate planning, implementation, and support across devices, apps, and smart classroom technologies, while mentoring staff and student workers to ensure reliable service in a high-availability university setting.

The role may include supervising 50+ student workers, budget involvement, and collaboration with Administration, Faculty/Staff,

Qualifications

• Bachelor’s degree in Computer Science, MIS or related field is required.
• A minimum of three years of experience in the administration and maintenance of a network/desktop support environment is required.
• Additional certifications related to university systems may be considered.

Responsibilities

• Provide technical leadership for the University Technology environment and plan, develop and integrate new technology services.
• Lead a team of 50+ student workers, including hiring, evaluating performance, and scheduling work.
• Research and implement new technologies and processes to improve efficiency and service delivery.
• Develop and maintain procedures for technology services and document related information.
• Assist in budgeting and refresh planning for labs, faculty/staff computing, and classroom technology.

Skills

Leadership

Mentoring

Project management

Communication

Technical writing

Education

Bachelor’s degree in Computer Science, MIS or related field

Job description

Angelo State University seeks a Systems Support Engineer I-III / Engineer I to lead technology services within the desktop computing environment. You will coordinate planning, implementation, and support across devices, apps, and smart classroom technologies, while mentoring staff and student workers to ensure reliable service in a high-availability university setting.

The role may include supervising 50+ student workers, budget involvement, and collaboration with Administration, Faculty/Staff,