System Administrator III (Identity

The Chronicle Of Higher Education, Inc.; Laredo (TX); On-site; USD 62,000 - 68,000; Full time

Job summary

The Chronicle of Higher Education, Inc. seeks a System Administrator III in Laredo, TX, to lead identity and endpoint services projects within the Office Of Information Technology.

You will guide server administration, security, and cloud integration while coordinating a team to deliver reliable identity infrastructure. Responsibilities include developing plans for large-scale deployments, ensuring disaster recovery readiness, and maintaining enterprise security standards across Windows, macOS,

Qualifications

• Education: Bachelor's degree in applicable field.
• Five years of related experience; equivalent combinations may be considered.
• Experience with enterprise identity and endpoint management.

Responsibilities

• Provide technical guidance for server administration and performance tuning.
• Coordinate problem management and Tier III support.
• Oversee plans for large server hardware and software purchases.
• Document server support methods and configurations.

Skills

PowerShell scripting

System administration

Troubleshooting

Documentation

Leadership

Education

Bachelor's degree in Computer Science, Information Systems, Cybersecurity, or related field

Bachelor's degree in applicable field

Tools

Microsoft Active Directory

Microsoft Entra ID

Jamf Pro

Microsoft Intune

Windows Server

Job description

System Administrator III (Identity & EndpointServices)

Job Title

System Administrator III (Identity & Endpoint Services)

Agency

Texas A&M International University

Department

Office Of Information Technology

Proposed Minimum Salary

$5,411.50 monthly

Job Location

Laredo, Texas

Job Type

Staff

Job Description

Job Summary

The Systems Administrator III (Identity & Endpoint ServicesArchitect), under direction, serves as technical lead for systemsadministration projects or services. Provides technical oversightfor the application of and compliance with technical standards.Coordinates the technical activities of a systems administrationsupport team. Completes reports and summaries for management andusers including project status reports, problem reports, andprogress summaries.

Essential Duties and Responsibilities

• Provides technical guidance and oversight for serveradministration. Sets-up and configures large and complex servers,develops complex system logic and configuration, and conductscomplex server performance analyses and tuning. Coordinates routineaudits of systems and software.
• Oversees and coordinates the analysis of system logs. Helpscoordinate and monitor the problem management process to includebackup support. Troubleshoots complex network problems. ProvidesTier III support.
• Provides technical oversight for the development of plans forlarge server hardware and software purchases. Developsspecifications and plans for large and complex purchases of serverhardware.
• Oversees the process used to document server support methods,procedures, and configuration.
• Creates, evaluates, and approves plans for the implementationof new technology deployments and system integration testing.
• Oversees the maintenance of system security for protecting andrecovering client data. Develops disaster recovery plans forcomplex systems.
• Coordinates the evaluation of new technologies. Makesrecommendations based on the evaluation of new technologies basedon client needs.
• Collaborates with the project leader to develop work plans andtime schedules for projects including outlining phases, identifyingpersonnel, and computing equipment requirements.

This document represents the major duties, responsibilities, andauthorities of this job, and is not intended to be a complete listof all tasks and functions. Other duties may be assigned.

Additional Responsibilities

• Serve as the technical lead for the University's enterpriseidentity and endpoint management environment, including MicrosoftActive Directory, Microsoft Entra ID, Microsoft Intune, Jamf Pro,and related identity services.
• Design, implement, and maintain secure identity lifecycleprocesses, authentication services, conditional access policies,device enrollment, compliance policies, and enterprise endpointmanagement solutions.
• Administer and support hybrid identity infrastructure,directory synchronization, identity governance, and modernauthentication technologies.
• Develop and maintain enterprise endpoint configurationstandards, security baselines, application deployment strategies,operating system lifecycle management, and device provisioningprocesses for Windows, macOS, iOS, and other supportedplatforms.
• Evaluate emerging identity, endpoint management, and cloudtechnologies and recommend improvements that enhance security,automation, operational efficiency, and user experience.

Minimum Requirements

• Education - Bachelor\'s degree in applicable field.
• Experience - Five years of related experience.
• An equivalent combination of education and experience may beconsidered.

Preferred Education and Experience

• Bachelor\'s degree in Computer Science, Information Systems,Cybersecurity, or a closely related field.
• Experience administering enterprise Microsoft Active Directoryand Microsoft Entra ID environments.
• Experience with enterprise endpoint management solutions,including Microsoft Intune and Jamf Pro.
• Experience implementing identity and access management (IAM)technologies, including multi-factor authentication (MFA), singlesign-on (SSO), and Conditional Access.
• Experience administering Microsoft 365 cloud services andhybrid identity environments.
• Experience developing PowerShell automation and systemsadministration scripts.
• Experience leading enterprise infrastructure or endpointmanagement projects.
• Experience supporting higher education or other largeenterprise environments is preferred.

Knowledge and Abilities

Knowledge of:

• Word processing and spreadsheet applications.
• Project management, mentoring, negotiation skills, basic vendorrelations, advanced client relations skills, proposal writing,business acumen, persuasive communication, adaptability to change,team leadership skills, and quality assurance methodologies.

Ability to:

• Multitask and work cooperatively with others.
• Excellent written communication, analytical, interpersonal, andorganizational skills.

Preferred Knowledge and Abilities

• Enterprise Microsoft Active Directory architecture andadministration.
• Microsoft Entra ID (Azure Active Directory), hybrid identity,and cloud identity services.
• Identity and Access Management (IAM) principles andtechnologies.
• Microsoft Intune, Windows Autopilot, and enterprise endpointmanagement.
• Jamf Pro, Apple Business Manager, and Apple device lifecyclemanagement.
• Microsoft 365 administration and cloud technologies.
• Group Policy, Conditional Access, Microsoft Defender, andenterprise security best practices.
• PowerShell scripting and systems automation.
• Enterprise PKI, certificate management, and authenticationtechnologies.
• Windows Server administration and virtualizationtechnologies.
• Enterprise endpoint security and compliance management.
• Design and administer enterprise identity and endpointmanagement solutions.
• Analyze and troubleshoot complex identity, authentication,endpoint, and cloud infrastructure issues.
• Lead technical projects involving enterprise identity, cloudservices, and endpoint modernization.
• Develop automation solutions that improve operationalefficiency.
• Communicate complex technical concepts to technical andnon-technical audiences.
• Establish enterprise standards and technicaldocumentation.

License/Professional Certification - None.

Physical Requirements - General office environment

The physical demands described here are representative of thosethat must be met by an employee to successfully perform theessential functions of this job. Reasonable accommodations may bemade to enable individuals with disabilities to perform theessential functions.

Supervision of Others

This position may supervise employees.

Other Requirements

• Evening and/or weekend hours may occasionally berequired.
• Position requires on-campus, face-to-face interactions.
• Position requires maintaining a regular schedule of attendanceon campus and in the workplace.

Salary: $64,938.00/annual