Systems Design Engineer- #26-13184

Us Tech Solutions; Austin (TX); On-site; USD 76,000 - 83,000; Full time

Job summary

Us Tech Solutions in Austin, TX is seeking a on-site 3rd shift Systems Design Engineer to address complex lab and data-center issues, debug HW/SW, replace hardware, and monitor for outages. The role requires hands-on hardware work and proactive incident handling.

Responsibilities include ticket-driven debugging, clear ticket updates, and collaboration with OEMs/vendors. A 12+ months contract with on-site work is offered.

Qualifications

• Self-driven debugging and root-cause expertise.
• Ability to translate details into effective tickets.
• Strong communication and teamwork in a data-center context.
• Proven experience with data-center hardware platforms and GPUs.
• Familiarity with JIRA, scripting, and BIOS/BMC debugging.
• Linux proficiency: logs, automation scripts, diagnostic runs.

Responsibilities

• Work issues through a JIRA ticket system.
• Debug platforms/systems and ensure high-priority items are addressed.
• Communicate current state clearly in tickets.
• Take direction from leads based on business priority.
• Collaborate with partners, vendors, ODMs, OEMs on issues.
• Drive continuous improvement within the organization.

Skills

JIRA

Linux

GPU hardware

Root cause analysis

Technical debugging

Team communication

Tools

BMC

BIOS

Oscilloscope

Dediprog

Job description

$55-$60 per hour

AUSTIN, TX

Contract

Duration: 12+ Months contract

The Role

• Data Center Platform Engineering Group (DPEG) is looking for on-site (mandatory) 3 rd shift Systems Design Engineer that can work complex issues/problems as they arise in the lab or Data Center.

• Person will be responsible for going through a ticketing system to check tickets that come in during the individuals working hours: debugging SW and HW problems root causing and fixing said issue.

• As well, person should be able to monitor the lab/data-center for any issues such as power outages, network outages, liquid cooling leaks, etc...

• Person should have the ability to physically install and replace hardware, debug FW and OS issues especially related to GPUs.

• Knowledge of Data Center systems that have CPU and GPUs – role requires individual to be technician and engineer.

Key Responsibilities

• Work issues through a JIRA ticket

• Debug platforms/systems; work ticketing system to ensure priority items are getting attention

• Communicate clearly in tickets to explain the current state of an issue or systems

• Take direction from leaders based on priority needs of the business

• Work with partners, vendors, ODMs, OEMs on issues and ensure clear communication

• Drive continuous improvement within the organization

Essential Attributes

• Self driven expertise in debugging problems and root causing issues

• Ability to quickly understand and apply specific details to tickets

• Strong communication skills and ability to work well as part of a team

• Proven track record of working in a Data Center on complex systems

• Knowledge in JIRA, scripting, Debug methodologies (BMC, BIOS, GPU)

• Linux skills w/ ability to do run given automated scripts, look at logs, give updates

• Experience working and communicating with OEM partners and vendors

Desirable Attributes

• System level debug methodologies

• Proficiency with all standard hardware lab equipment (dediprog, scopes, forklifts, lift tools)

Preferred Experience for Design Reliability Engineer

• Strong analytical and problem-solving skills.

• Proven ability to lead teams and drive issues to resolution.

• Excellent verbal and written communication skills.

Shift: 3 rd shift

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.