Systems Coordinator

supply-chain; New Whiteland (IN); On-site; USD 25,514 - 36,339; Full time

Benefits offered by this job

Health insurance

PTO with holidays and vacation

401(k) with company match

Tuition reimbursement

Excellent training and career growth

Job summary

DHL Supply Chain in Indiana is hiring a Systems Coordinator to support installation, maintenance and user assistance for warehouse systems. The role emphasizes hands-on hardware/software support within a warehouse, not a traditional helpdesk, with a 5am–1pm shift and an hourly pay of $22.45.

Ideal candidates have WMS experience, SQL skills, and familiarity with SAP/Blue Yonder/JDA to drive system efficiency and inventory accuracy across the facility.

Qualifications

• 1–2 years WMS experience
• Proficient in report writing – 1–2 years
• SQL experience required
• Experience with SAP/Blue Yonder/JDA/NTV is a plus but not required

Responsibilities

• Responsible for operational system integrity, including setup and control
• Facilitate site(s) Warehouse Management System with proficiency
• Assist management with facility layout and design to efficiently utilize the WMS
• Project development and implementation
• Monitor WMS for inventory management control
• Interface with operation staff to maximize system efficiencies
• Develop, implement, and monitor site performance systemically
• Analyze system discrepancies; generation of reports as necessary
• May write crystal programs to facilitate total network success
• Interface with customer host to identify and resolve issues systemically

Skills

Supply Chain

IT

Operating Systems

WMS

Inventory Control

Diagnostics

Hardware

Software

SQL

Report Writing

Education

High School Diploma

Tools

SAP

Blue Yonder

JDA

Red Prairie

NTV

Job description

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

The core responsibilities of this role include: troubleshoot, diagnose and repair software and hardware related issues with end-users in the facility.

Position: Systems Coordinator
Shift: M- F (5am - 1pm)
Pay: $ 22.45

In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience:

• Supply Chain, IT, Operating Systems, Warehouse Management Systems (WMS), Inventory Control, Diagnostics, Computer hardware / software.
• Experience using a commercial WMS (warehouse management system) such as Blue Yonder, Red Prairie, JDA, SAP is highly preferred.
• Intermediate or higher experience in Microsoft Office (Excel, Word, Teams, Outlook).
• 1-2 years Report Writing experience.
• SQL experience required.
• Experience with JDA, NTV, BLUE YONDER, and SAP is also a PLUS but not required.
• Experience within a Supply Chain, Logistics, Distribution environment is highly preferred.
• Hands‑on training and experience with technical software/hardware support within a company (preferably warehouse, supply chain, distribution, logistics).
• First‑line point of contact to troubleshoot, diagnose and repair software and hardware related issues with end‑users in the facility.
• This is NOT a traditional helpdesk or ticket/incident support position.

Benefits

• Affordably priced medical, dental, and vision coverage available beginning on your 30th day.
• PTO program for all associates, including paid holidays and vacation.
• 401(k) with generous company match.
• Tuition reimbursement program.
• Excellent training and career advancement opportunities.

Grow your skills. Shape your world.

Role Purpose

Assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. May help perform system backups and recovery and install new software.

Key Accountabilities

• Responsible for operational system integrity, including setup and control.
• Facilitate site(s) Warehouse Management System with proficiency.
• Assist management with facility layout and design to efficiently utilize the WMS.
• Project development and implementation.
• Monitor WMS for inventory management control.
• Interface with operation staffs to maximize system efficiencies.
• Develop, implement, and monitor sites performance systemically.
• Analyze system discrepancies; generation of reports as necessary.
• May write crystal programs as required to facilitate the success of the total network.
• Interface with customer host representative to identify and resolve issues systemically.Diagnose complex end user device issues, recommend and document process for resolutions.
• Develop and maintain training materials and guides to using the system.

Required Education and Experience

• High School Diploma or Equivalent
• 1-2 years of WMS experience
• Proficient in report writing – 1 to 2 years experience

Our Organization is an equal opportunity employer.