Systems Coordinator

supply-chain; Memphis (TN); On-site; USD 35,000 - 50,000; Full time

Job summary

supply-chain in Memphis, Tennessee is seeking a skilled individual to assist with the installation, maintenance, and support of automated systems in a distribution warehouse. Responsibilities include troubleshooting issues, improving system efficiencies, and maintaining safety compliance.

Candidates should have a High School Diploma and 1-2 years of experience in warehouse settings and Warehouse Management Systems. Proficiency in MS Office, especially report writing, is also necessary.

Qualifications

• High School Diploma or Equivalent required.
• 1-2 years of experience in warehouse operations.
• 1-2 years of experience with Warehouse Management Systems.

Responsibilities

• Assist in installation, maintenance, and support of systems.
• Troubleshoot and maintain automation systems in a warehouse.
• Collaborate with IT to resolve system-related issues.

Skills

Troubleshooting system-related issues

Report writing

Warehouse experience

MS Outlook proficiency

Development of training materials

Education

High School Diploma or Equivalent

Tools

Warehouse Management Systems (WMS)

MS Office Suite

Job description

Role Purpose

Assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. May help perform system backups and recovery and install new software. The core responsibilities of this role include troubleshooting and maintaining automated systems within a distribution warehouse facility, including Locus robots, baler systems, and other facility equipment, while ensuring all work is performed safely and correctly. The role also includes general facilities maintenance, installation, and repair.

Key Accountabilities

• Responsible for operational system integrity, including setup and control.
• Assist management with facility layout and design to efficiently utilize the WMS.
• Collaborate with IT to resolve system-related issues; apply basic electronic troubleshooting skills.
• Interface with operation staffs to maximize system efficiencies.
• Develop, implement, and monitor sites’ performance systemically.
• Analyze system discrepancies, generation of reports as necessary.
• Interface with customer host representative to identify and resolve issues systemically.
• Diagnose complex end user device issues, recommend and document process for resolutions.
• Develop and maintain training materials and guides to using the system.
• Perform preventive maintenance and repairs on robots.
• Partner with Operations to conduct inspections, locate robots, and communicate issues to management.
• Document and promote best practices for on-floor robot management, train associates on standard procedures.
• Track and order parts, tools, and supplies for maintenance and repairs.
• Ensure safety compliance during spare parts replacement.
• Maintain clear shift-to-shift communication; wear proper PPE and follow all site safety standards.
• Ability to attend Locus Training.
• Facilitate site(s) Warehouse Management System with proficiency.
• Project development and implementation.
• Monitor WMS for inventory management control.
• May write crystal programs as required to facilitate the success of the total network.

Required Education and Experience

• High School Diploma or Equivalent
• 1-2 years of Warehouse experience
• 1-2 years of WMS experience
• Proficient in report writing – 1 to 2 years experience
• Proficient in MS Outlook, Office Suite, and vendor portals for ticket logging and tracking.

Our Organization is an equal opportunity employer.