Systems Analyst - ServiceNow & Agile Delivery

Fnbo---First-National-Bank-of-Omaha-1; Omaha (NE); Hybrid; USD 79,000 - 131,000; Full time

Job summary

FNBO is seeking a Systems Analyst to join a delivery team, refining User Stories, Tasks and Acceptance Criteria. The analyst will collaborate with the Capability Owner and Program Analyst to ensure clarity for the Sprint Planning and support Scrum ceremonies.

The ideal candidate will have 3+ years in IT, production support experience, strong debugging skills, and experience automating file transfers with Unix/Windows scripting, SSL certificate deployment, and HA environment oversight.

Qualifications

• Bachelor’s degree in MIS/CS or related tech field.
• 3+ years in an IT environment or production support experience.
• Strong debugging skills and ability to automate file transfers with Unix/Windows scripting.
• Experience deploying SSL certificates and enforcing security controls.
• Oversee HA environments and file transfer solutions; collaborate across delivery teams.

Responsibilities

• Collaborate with Business Units to understand issues and resolve in a timely manner.
• Provide 24x7 incident response and resolution for supported systems.
• Administer internal systems, servers and components; engage in Continuous Improvement.

Skills

MIS/CS

3+ years IT

Production support

Unix/Windows scripting

SSL certificates

Audit & security

Server administration

Communication

Agile/Scrum

User Story grooming

Education

Bachelor's Degree in MIS/CS

Equivalent experience

Tools

SSL deployment tools

Job description

FNBO is seeking a Systems Analyst to join a delivery team, refining User Stories, Tasks and Acceptance Criteria. The analyst will collaborate with the Capability Owner and Program Analyst to ensure clarity for the Sprint Planning and support Scrum ceremonies.

The ideal candidate will have 3+ years in IT, production support experience, strong debugging skills, and experience automating file transfers with Unix/Windows scripting, SSL certificate deployment, and HA environment oversight.