Systems Analyst: Secure IT Ops & User Support

Dougherty County; Albany (GA); Presencial; USD 60.000 - 80.000; Jornada completa

Descripción de la vacante

Dougherty County Jail in Albany, GA is seeking a System Analyst to install, test, and maintain software and equipment, and to ensure security and proper operation of computer systems, applications, and telephony. The role requires independent work under supervision and involves upgrading systems, training staff, and handling user accounts.

The ideal candidate holds a Bachelor’s degree in IT or related field and brings at least two years of computer network experience or an equivalent combination

Formación

• Bachelor’s degree in computer systems, Information Technology or related major.
• Two (2) years of computer network experience or an equivalent combination of education, training and experience.

Responsabilidades

• Monitors and maintains systems to ensure system integrity and security.
• Provides technical end-user support, including researching user complaints and assisting with revisions.
• Upgrades firmware, software, and outdated hardware systems.
• Creates user documents and provides training on new computer systems.
• Diagnoses and troubleshoots computer issues.
• Resets Inmates’ Pin numbers and Officers’ passwords.
• Monitors Security System.

Conocimientos

System administration

Network experience

Technical troubleshooting

Educación

Bachelor's degree in IT or related

Descripción del empleo

Dougherty County Jail in Albany, GA is seeking a System Analyst to install, test, and maintain software and equipment, and to ensure security and proper operation of computer systems, applications, and telephony. The role requires independent work under supervision and involves upgrading systems, training staff, and handling user accounts.

The ideal candidate holds a Bachelor’s degree in IT or related field and brings at least two years of computer network experience or an equivalent combination