Systems Support Tech 1

Georgia Department of Corrections; Bainbridge (GA); On-site; USD 34,000 - 52,000; Full time

Job summary

The Georgia Department of Corrections is hiring an ITT070 Systems Support Tech 1 to serve as the Operations Analyst at the Bainbridge facility. The role provides management information system user support on an ongoing basis, in person and via phone, email, or remote locations.

Responsibilities include troubleshooting end-user problems, training staff on software applications, installing and maintaining PC hardware and software, and preparing data reports for facility and central office

Qualifications

• High school diploma/GED and one year of experience, including report writing and data collection, tabulation, computation and analysis.
• Preferred: Bachelor's degree in industrial engineering, industrial management, decision sciences, information sciences, computer sciences, systems engineering or a related field.

Responsibilities

• This position serves as the Operations Analyst at a state prison.
• Provides MIS user support on a continuing basis primarily in person, but also via telephone, email or from remote locations.
• Troubleshoots end-user problems.
• Trains end users on software applications.
• Installs and maintains personal computer hardware and software.
• Prepares data reports for facility and central office management.
• May supervise the facility Operations Analysis Technician, assigning work and monitoring performance.

Education

High school diploma or GED

Bachelor's degree in industrial engineering or related field

Job description

Georgia Department of Corrections Careers

JOB CODE

TITLE

POSITION #

POSITION

POSTING
BEGIN

POSTING
END

ITT070 Systems Support Tech 1 00163849 Unclassified 11/02/2026 11/09/2026

Jobcode:

Jobcode: ITT070

Jobtitle:

Job Category:

Job Category: Administration

Entry Salary:

Entry Salary: $33,672.14

Pay Grade Max:

Pay Grade Max: $52,364.30

Minimum
Qualification:

Minimum
Qualification: High school diploma/GED and one (1) year of experience,
which included report writing and data collection,
tabulation, computation and analysis.

Preferred
Qualification:

Preferred
Qualification: Completion of a bachelor's degree in industrial engineering, industrial management, decision sciences, research methods, information sciences, computer sciences, systems engineering or a related field.

Note:

Note: This position serves as the Operations Analyst at a state prison. This position provides management information system user support on a continuing basis primarily in person, but also via telephone, email or from remote locations. Troubleshoots end-user problems. Trains end users on software applications. Installs and maintains personal computer hardware and software. Prepares data reports for facility and central office management. May supervise the facility Operations Analysis Technician, assigning work and monitoring performance.

Location Name:

Location Name: Bainbridge Probation Substance Abuse Treatment Center