Systems Analyst & Release Lead (Onsite DC)

Diaconia; Washington (District of Columbia); On-site; USD 90,000 - 100,000; Full time

Job summary

Diaconia seeks a versatile Systems Analyst to support a federal client’s application development and IT operations program. This hands-on generalist role covers development, system and database administration, Help Desk services, DevOps, and security operations, coordinating releases and helping resolve user issues.

You will work with technical leads to maintain reliable applications and environments, perform requirements documentation, testing, deployment coordination, data administration, and

Qualifications

• Associate degree or related experience required.
• Experience with database and system administration.
• Excellent oral communication and writing skills.
• Solid knowledge of the Microsoft Office suite.
• Quick learner with an eagerness to learn new IT functions.
• Experience in at least two of: training; security Assessment and Authorization; Oracle or SQL Server administration; Windows administration; Azure; user support; technical writing.

Responsibilities

• Triage support tickets and document issues for resolution; augment Help Desk operations.
• Provide release management oversight: manage new release builds, DB updates, and task installations in test and production environments.
• Assist with application requirements documentation, testing, implementation, and day-to-day user support.
• Support application data migration, data administration, user documentation, and training.
• Assist with monitoring, configuration, patching, and security assessment documentation for program environments.
• Support onboarding and knowledge-transfer activities during transitions.

Skills

Help Desk operations

Release management

Communication skills

Learning quickly

Multitasking

Education

Associate degree or related experience

Tools

SQL Server administration

Oracle administration

Windows administration

Azure environment

Security assessments

DevOps practices

CompTIA A+ certification

Windows Server administration certification

DevOps certification

Job description

Diaconia seeks a versatile Systems Analyst to support a federal client’s application development and IT operations program. This hands-on generalist role covers development, system and database administration, Help Desk services, DevOps, and security operations, coordinating releases and helping resolve user issues.

You will work with technical leads to maintain reliable applications and environments, perform requirements documentation, testing, deployment coordination, data administration, and