Systems Analyst — DevOps, Release Management & Support

Diaconia; Washington, Northern (District of Columbia, KY); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Diaconia seeks a versatile Systems Analyst to support a federal client’s application development and IT operations program. The candidate will work as a hands-on technical generalist across application development, system and database administration, Help Desk services, DevOps, and security operations.

Responsibilities include requirements documentation, testing, release coordination, environment monitoring, and data administration.

Qualifications

• Requires an Associate’s degree or related experience.
• Experience with database and system administration.
• Strong communication and writing skills.
• Proficient with Microsoft Office suite.

Responsibilities

• Triage support tickets, assess complexity, document issues and route requests for resolution while augmenting Help Desk operations.
• Provide release management oversight by managing new release builds, release work item lists, and database updates across Test and Production environments.
• Assist with application requirements documentation, testing, implementation, and day-to-day user support.
• Support application data migration, data administration, user documentation, and training as assigned.
• Assist with monitoring, configuration, patching, and security Assessment and Authorization documentation for program environments under technical supervision.
• Support transition-in and transition-out activities, including onboarding, documentation, and knowledge-transfer tasks.

Skills

Database administration

System administration

Help Desk

DevOps

Security operations

Technical writing

Training

Azure environment

User support

Oracle administration

SQL Server administration

Windows administration

Two area experience

Interim Secret clearance

Education

Associate degree or related experience

Tools

CompTIA A+ certification

Windows Server certification

DevOps certification

Job description

Diaconia seeks a versatile Systems Analyst to support a federal client’s application development and IT operations program. The candidate will work as a hands-on technical generalist across application development, system and database administration, Help Desk services, DevOps, and security operations.

Responsibilities include requirements documentation, testing, release coordination, environment monitoring, and data administration.