Systems Analyst(NetSuite)

SystemsAccountants; Richmond (VA); On-site; USD 70,000 - 90,000; Full time

Job summary

A manufacturing company in Richmond is seeking a hands-on IT & NetSuite Systems Analyst to support their users and cloud-based ERP platform. This mid-senior level role involves providing on-site IT support, administering NetSuite, and enhancing efficiency through user training and process documentation. The ideal candidate has a diverse IT background and is ready to take ownership of technology operations.

Qualifications

• Experience providing IT support and training in a manufacturing environment.
• Familiarity with cloud-based ERP systems.
• Strong problem-solving skills.

Responsibilities

• Provide on-site IT support for user issues and system setups.
• Administer and support NetSuite and integrated operations systems.
• Document system processes and training materials.

Skills

Helpdesk support

System administration

Software troubleshooting

NetSuite administration

User training

Process documentation

Tools

NetSuite

Job description

Our Client, a manufacturing company in Richmond, is looking for a hands‑on IT & NetSuite Systems Analyst to support their users, systems, and ERP platform on‑site. This is a great fit for someone who has done a bit of everything in IT, including helpdesk, system administration, and software troubleshooting, and is ready to take ownership of a modern, cloud‑based ERP environment.

This person will be the in‑house go‑to for both IT support and NetSuite questions. You’ll keep the tech side of the shop running smoothly, help users with system issues, support new rollouts, and make sure NetSuite and other business systems stay aligned with day‑to‑day operations.

Day‑to‑Day

• Providing on‑site IT support: user setup, hardware/software troubleshooting, network connectivity, email, permissions, etc.
• Administering and supporting NetSuite (user accounts, roles, saved searches, forms, simple workflows)
• Supporting shop floor and operations systems that integrate with NetSuite
• Documenting system processes, login/access procedures, and issue resolutions
• Helping the team get the most out of NetSuite through reporting, basic customization, and user training
• Partnering with Finance and Operations to understand system issues and identify opportunities to improve efficiency

Job Details

• Seniority level: Mid‑Senior level
• Employment type: Full‑time
• Job function(s): Administrative, Analyst, and Information Technology
• Industry: Manufacturing

Location

Richmond, VA