Systems Analyst III (IT Asset Mgmt.)

Planet Group; Milwaukee (WI); In loco; USD 48.000 - 55.000; Tempo pieno

Descrizione del lavoro

Planet Group is seeking a Systems Analyst III in Milwaukee to lead IT asset management, including discovery, validation, and disposal of hardware. The role emphasizes CMDB accuracy, asset lifecycle tracking, and close collaboration with IT teams to maintain data integrity.

The position is 7 months long, hybrid schedule, with 40 hours per week, and a pay range of $35/hr to $40/hr DOE. Expect periodic site walks, inventory reconciliations, and proactive hardware governance.

Competenze

• IT asset management across lifecycle from discovery to disposal.
• CMDB data accuracy and correct asset relationships.
• Documentation of asset management processes.

Mansioni

• Hardware discovery, validation and reconciliation across offices and remote sites.
• Verify asset tags, serials, condition, model and configurations.
• Reconcile CMDB with physical assets and fix inaccuracies.
• Periodic inventory reconciliations against discovery and endpoint tools.
• Identify systemic data-entry or discovery issues to prevent drift.
• Document orphaned or non-standard devices and ownership.
• Track asset location during relocations and lifecycle changes.
• Coordinate intake verification against POs and specs.
• Capture warranty, purchase date, age and lifecycle status for budgeting.
• Coordinate secure transport for repair, return or disposal.
• Ensure CMDB relationships to users, business units, networks and software.
• Engage departments to understand hardware usage and planned changes.
• Support procurement with data and vendor coordination.
• Maintain device age, warranty windows and end-of-life timelines.
• Identify high-risk devices for proactive action.
• Oversee secure disposal and chain-of-custody processes.

Conoscenze

IT asset mgmt

CMDB accuracy

Asset lifecycle

Data reconciliation

Hardware discovery

Asset tracking

Documentation

Strumenti

Service Desk Plus

Descrizione del lavoro

Job Title: Systems Analyst III

Location: Milwaukee, WI

Contract length: 7 months

Schedule: 40 hrs; 8a to 5p Central

Pay: $35/hr to $40/hr, DOE

Must Haves (5+ Yrs' Exp)

• IT Asset Management including activities spanning IT asset lifecycle like Hardware Discovery, Validation & Reconciliation
• CMDB data accuracy and Asset Associations
• IT Asset Management Process development and documentation

Nice to Haves

• Service Desk Plus Reporting and retention of data

Job Responsibilities

1. Hardware Discovery, Validation & Reconciliation
   • Conduct physical walkthroughs across offices, departments, and remote sites to locate, inspect, and validate IT hardware.
   • Confirm asset tags, serial numbers, physical condition, hardware model, and specific device configurations.
   • Reconcile differences between physical hardware and CMDB records; correct inaccuracies and update missing relationships.
   • Inventory reconcilliation: Execute periodic (weekly/monthly) data reconcilliation processes to compare CMDB asset records against active network discovery, cloud management, and endpoint tools.
   • Identify systemic flaws in automated discovery or manual data entry workflows and propose permanent fixes to prevent future inventory drift.
   • Identify and document orphaned, misplaced, untagged, or non-standard devices.
   • Analyze mismatched data points - such as ghost assets, missing serial numbers, incorrect lifecycle statuses, and trace their root cause
   • Work with IT and department personnel to assign financial charge code information to each asset.
2. Field-Based Hardware Tracking & Placement Accuracy
   • Maintain real-time accuracy regarding where each device is physically located--desk, room, building, or operational zone.
   • Work directly with site technicians, supervisors, and departmental contacts to confirm hardware placement changes and promote on-going asset management practices
   • Monitor and document equipment movement during relocations, renovations, department moves, and lifecycle refresh activities.
3. Device Lifecycle & Hands-On Processing
   • Support the full lifecycle of physical IT hardware, including receiving, tagging, imaging assistance, prep for deployment, and retirement.
   • Perform intake verification on new hardware shipments--matching POs, confirming specs, ensuring standard compliance.
   • Capture warranty status, purchase dates, age, and condition within the asset system of record to support refresh and budgeting decisions.
   • Coordinate secure packaging and transport of devices scheduled for repair, return, or disposal.
4. CMDB Accuracy for Hardware Relationships
   • Ensure the CMDB reflects correct associations between physical hardware and:
     • assigned users
     • business units
     • network segments
     • installed software
     • tickets, incidents, and changes
   • Validate that physical asset roles (workstation, kiosk, POS terminal, mobile device, peripheral) are correctly represented.
5. Department Engagement for Hardware Awareness
   • Build consistent communication channels with departments to understand:
     • what hardware they use
     • where it is deployed
     • how it supports their operations
     • what changes or upgrades are planned
   • Identify operational impacts of outdated, damaged, or insufficient hardware.
6. Procurement, Standards & Physical Compliance
   • Assist with verifying device requests for compatibility with standards.
   • Validate equipment specifications against approved configurations before purchase or deployment.
   • Support procurement teams with hardware-specific data, vendor coordination, and replacement justification.
7. Hardware Governance, Refresh & Replacement Insight
   • Maintain structured datasets about device age, support eligibility, warranty windows, and end-of-life timelines.
   • Assist in hardware refresh prioritization by providing accurate, field-validated data.
   • Identify high-risk devices (e.g., aging POS terminals, unsupported models, damaged equipment) and flag for proactive action.
8. Secure Hardware Disposal & Physical Chain-of-Custody
   • Coordinate the physical collection of retired devices.
   • Ensure that devices sent for disposal or recycling follow proper chain-of-custody, data wiping, destruction, and vendor compliance.
   • Assist efforts to recover residual value from salvageable equipment.
9. ITIL-Aligned Hardware Process Improvement
   • Support creation and documentation of hardware standards for end-user devices, peripherals, and specialized digital equipment.
   • Contribute to troubleshooting hardware-related issues tied to those standards.
   • Participate in governance discussions on hardware selection, approval pathways, and lifecycle processes.