Systems Analyst III

Cleveland Clinic; Independence Township (OH); Hybrid; USD 70,000 - 106,000; Full time

Job summary

The Systems Analyst III at Cleveland Clinic acts as a technical and business analyst for enterprise quality, patient experience and safety. This role designs, implements, and supports analytics and reporting solutions to drive strategic decisions, partnering with clinical, operational, and executive stakeholders.

Candidates should have proven experience with Tableau or Power BI, SQL, EMR data extraction and reporting, and the ability to translate business requirements into scalable solutions

Qualifications

• Associate's degree in Information Technology, Computer Science, or related field.
• Five years of information technology experience in applications development, support, or related roles.
• Alternative: High School diploma/GED with seven years of experience; or Bachelor's degree with three years.
• ITIL Foundations certification within 6 months for IT Division caregivers.

Responsibilities

• Support and design department project assignments and small system implementations.
• Provide input to solution development efforts.
• Complete assignments and maintain schedules.
• Track information system resources and report timelines.
• Document performance and develop work products for operational objectives.

Skills

SQL queries

Python coding

ETL

Data analysis

Education

Associate's degree in IT/CS

HS diploma + 7 years experience

Bachelor’s degree + 3 years experience

ITIL Foundations within 6 months

Tools

Tableau

Power BI

SQL

EMR data extraction

Snowflake

Epic reporting database

Job description

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. You will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

The Systems Analyst III serves as a technical and business analyst for enterprise quality, patient experience and safety. This role is responsible for designing, developing, implementing, and supporting enterprise analytics and reporting solutions that drive strategic and operational decision-making. This role partners closely with clinical, operational, and executive stakeholders to translate business requirements into scalable reporting solutions.

Candidates will require proven experience in Tableau or Power BI dashboard build and design, SQL query and data extraction, EMR data extraction and reporting, function and formula writing, ability to summarize and interpret data as well as experience working with internal and external stakeholders serving as the technical analytic lead in project development.

This is a hybrid position with 1-2 days on-site, in Independence, OH. A caregiver in this position works Monday through Friday from 8:00am to 5:00pm.

A caregiver who excels in this role will:

• Support and design department project assignments and small system implementation.
• Provide input to solution development efforts.
• Complete assignments as directed.
• Maintain schedules.
• Track information system resources for assigned projects.
• Report on project timelines and document performance.
• Develop work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements.
• Maintain project task plans, documentation, and communications.

Minimum qualifications for the ideal future caregiver include:

• Associate's degree in Information Technology, Computer Science, or related field.
• For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of the position start date.
• Five years of experience in information technology dealing with applications development and support, or end user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position.
• OR High School diploma/GED and seven years of experience.
• OR Bachelor’s degree and three years of experience.

Preferred qualifications for the ideal future caregiver include:

• Bachelor’s degree preferred
• Epic reporting database
• Snowflake database
• Python coding
• Artificial intelligence
• Healthcare analytics
• ETL
• Ability to manage projects from requirements gathering, documentation, build, testing and go-live.

Physical Requirements

• Ability to perform work in a stationary position for extended periods.
• Ability to travel throughout the hospital system.
• Ability to operate a computer and other office equipment.
• Ability to communicate and exchange accurate information.
• In some locations, ability to move up to 20 lbs.

Personal Protective Equipment

• Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum Annual Salary: $69,600.00

Maximum Annual Salary: $106,132.50

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).