Systems Analyst II - IT Troubleshooting & Strategy

Expand Energy; Spring (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

Expand Energy, a growing Texas-based energy company, seeks an intermediate IT Systems Analyst to provide troubleshooting, technical advice, and guidance to business users on a range of products and services under general supervision.

This role emphasizes problem solving, knowledge-base creation, security access control, and collaboration with IT project teams to drive productivity across the enterprise in a fast-paced environment.

Qualifications

• Minimum 2 years related work experience.
• Minimum: High school diploma; preferred bachelor's degree in IT or related field.

Responsibilities

• Performs troubleshooting and minor repairs to hardware, software, or peripheral equipment, following design or installation specifications
• Conducts research and performs analysis of products, services, protocols, and standards and makes recommendations for improvement
• Creates knowledge base of content documenting processes, procedures, and best practice standards
• Analyzes problems to enhance business productivity by providing technical advice, solutions or process recommendations
• Regulates security access following established procedures to safeguard information
• Considers business implications of new technologies to the current business environment
• Designs or implements IT strategies to enhance business productivity
• Develops and supports business relationships with IT project teams and business customers
• Assists with project execution at the enterprise level to ensure adherence to project plan methodologies
• Performs other duties as assigned

Skills

Analytical thinking

Cost-benefit analysis

Problem analysis

Data confidentiality

Systems knowledge

Communication

Time management

Education

High school diploma

Bachelor’s degree in IT/MIS/CS

Job description

Expand Energy, a growing Texas-based energy company, seeks an intermediate IT Systems Analyst to provide troubleshooting, technical advice, and guidance to business users on a range of products and services under general supervision.

This role emphasizes problem solving, knowledge-base creation, security access control, and collaboration with IT project teams to drive productivity across the enterprise in a fast-paced environment.