Systems Analyst II

Tennessee Board of Regents; Nashville (TN); On-site; USD 56,000 - 70,000; Full time

Job summary

Nashville State Community College, part of the Tennessee Board of Regents system, seeks a Systems Analyst II to support administrative enterprise systems such as Ellucian Banner and the upcoming Oracle Fusion transition. You will handle configuration management, end-user support, analytics, ad-hoc reporting, and drive projects that improve mission-critical systems.

As the technical lead for designated areas, you will liaise with vendors, test new features, and assist in planning upgrades.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, MIS, Business Administration or similar.
• Two years' experience supporting an ERP or SIS in higher education with relational database knowledge.

Responsibilities

• Manage application configurations and support Ellucian Banner, Oracle Fusion, and third-party systems.
• Build reports, dashboards, and analytics to improve efficiency and data access.
• Coordinate testing for patches and upgrades; communicate progress to stakeholders.

Skills

SQL

Power BI

REST APIs

Oracle PL/SQL

Communication

Education

Bachelor's degree in Computer Science or related field

Tools

SQL Developer

TOAD

Power BI

Job description

Title:

Systems Analyst II

POSITION SUMMARY

This position supports Nashville State Community College’s administrative enterprise systems, including Ellucian Banner, the upcoming transition to Oracle Fusion, and other assigned third-party applications. The role primarily focuses on application configuration management, end-user technical support, analytics, ad-hoc reporting, and driving projects that enhance mission-critical systems. This position serves as the technical support lead for designated administrative areas, ensuring efficient and effective system operation.

ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES

Manages application configurations, develops applications, and provides technical support for Ellucian Banner, Oracle Fusion, and assigned third-party systems. Analyzes business processes and makes relevant recommendations for improvement. Build reports, forms, analytic dashboards, and automation to streamline business processes, improving efficiency and data accessibility. Analyzes user-reported problems and issues and provides resolutions or develop solutions as needed.

Acts as the liaison between functional users and vendors to resolve technical issues when internal solutions are not available. Develops and supports testing of new systems, patches, and upgrades, ensuring the integrity of the systems. Provides timely status reports to functional users and management regarding project progress. Participates in planning sessions for implementing system upgrades or adding new features. Performs job duties from the assigned campus or work location.

REQUIRED QUALIFICATIONS

Bachelor's degree from an accredited institution in Computer Science, Information Systems, Management Information Systems, Business Administration, Data Science or similar fields.

Two years' experience supporting an ERP or SIS in a higher education environment with knowledge and experience of relational database concepts

PREFERRED QUALIFICATIONS

Knowledge and experience with reporting tools such as Power BI, SQL Developer, eVisions Argos & Formfusion, TOAD, etc.

Experience with Ellucian Degree Works, Automic Applications Manager, Banner Document Management, REST APIs.

KNOWLEDGE, SKILLS AND ABILITIES

Considerable knowledge of relational database concepts & associated query languages e.g. SQL, GraphQL. Knowledge and experience using SQL programming, preferably Oracle PL/SQL. Knowledge and experience transferring files securely between systems. Excellent communication skills. Ability to work independently and as part of a team on special projects. Ability to establish and maintain effective working relationships with co-workers, faculty, staff, and students. Ability to work occasional weekends or after hours as needed.

Open Until Filled:

Yes

Rate of Pay:

$56,091.00 - $70,113.00 depending on experience

Special Instructions to Applicants:

Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.