Systems Analyst II

Chesapeake, Inc.; Chesapeake (VA); On-site; USD 83,000 - 110,000; Full time

Job summary

The City of Chesapeake is seeking a Systems Analyst II to support Public Safety Solutions. You will manage multiple initiatives from intake to implementation, collaborating with police, fire, EMS, and internal IT teams to ensure reliable, compliant systems that meet business needs.

Responsibilities include requirements gathering, vendor coordination, budgeting support, test planning, and end-user training. This role requires a bachelor’s degree in CS or related field, at least three years of

Qualifications

• Requires any combination of education and experience equivalent to a bachelor’s degree in computer science or a closely related field.
• Minimum of three years of full-time equivalent experience.
• Requires a valid driver’s license and a driving record in compliance with City Driving Standards.
• As applicable, IT positions must meet CJIS policy requirements for VCIN access.

Responsibilities

• Lead and manage the work intake process for public safety requests from submission through delivery.
• Gather, analyze, and document business and technical requirements ensuring alignment with standards and needs.
• Evaluate existing systems and research off-the-shelf solutions to fit business requirements.
• Provide budgeting, timelines, resource coordination, risk analysis, and cost-benefit evaluations.
• Serve as project manager for simple or standard projects as needed.
• Develop use cases, test plans, acceptance criteria, and process models for UAT.

Education

Bachelor's degree in computer science or closely related field

Job description

Please see Special Instructions for more details.

This position is for City employees, volunteers, temporary workers, and interns only.

Position Information

Working Title of Vacant Position

Working Title of Vacant Position Systems Analyst II

Job Type

Job Type Full Time

Posting Type

Posting Type City Employees Only

Number of Vacancies

Number of Vacancies 1

Department

Department INFORMATION TECHNOLOGY

Division

Division IT Public Safety

Requisition Number

Requisition Number 2026517

Number of hours worked per week

Number of hours worked per week 40

Work Schedule

Monday to Friday-8 am to 5 pm. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Work Site Location

Work Site Location Chesapeake, VA

Position Driving Requirement

Position Driving Requirement O - Occasional

Pay Grade

Pay Grade GE19

Pay Basis

Pay Basis Semi-Monthly

Advertised Salary

$82,884-$109,821; Depending on Qualifications and Experience

Job Description

Systems Analyst II-Public Safety Solutions Team

Are you passionate about technology that truly makes a difference? Join the City’s Public Safety Solutions Team and help support the systems relied upon every day by Police, Fire, Emergency Medical Services, Emergency Communications, and the Office of Emergency Management. This role sits at the intersection of technology, operations, and public service, where no two days are the same and your work directly supports community safety.

As a Systems Analyst II, you will manage multiple initiatives at once, from intake requests to complex projects, guiding them from concept through implementation. You will collaborate closely with public safety partners, internal IT teams, and vendors to ensure systems are efficient, reliable, and aligned with business needs.

What You’ll Do

• Lead and manage the work intake process for public safety requests, from initial submission through approval and delivery.
• Gather, analyze, and document business and technical requirements, ensuring alignment with standards and operational needs.
• Evaluate existing systems and research commercial off-the-shelf solutions to identify the best fit for business requirements.
• Support project planning by assisting with budgets, timelines, resource coordination, risk analysis, and cost-benefit evaluations.
• Serve as project manager for new, simple, or standard projects when additional oversight is needed.
• Perform gap analysis between current and proposed solutions to recommend effective, sustainable improvements.
• Develop use cases, test plans, acceptance criteria, and process models to support user acceptance testing.
• Coordinate testing efforts, obtain user approvals, and ensure solutions are functionally sound and well integrated.
• Track, monitor, and report on project progress using the City’s IT resource management tools.
• Provide user support, change management, issue resolution, and root cause analysis with appropriate escalation.
• Manage vendor and COTS relationships, including RFP development, contract execution, scope definition, and ongoing support.
• Prepare user documentation and assist with end-user training to support successful adoption.
• Participate in after-hours, rotational support for critical applications in a 24/7/365 public safety environment.

Why This Role Matters Your work will directly support first responders and emergency professionals who rely on technology to serve the community. If you enjoy problem-solving, collaboration, and meaningful work with real-world impact, this position delivers all three, with purpose included at no extra cost. The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.

Required Qualifications

VOCATIONAL / EDUCATIONAL REQUIREMENT : Requires any combination of education and experience equivalent to a bachelor’s degree in computer science or a closely related field. EXPERIENCE REQUIREMENTS : In addition to satisfying the vocational/education standards, this job class requires a minimum of three years of full-time equivalent experience. SPECIAL CERTIFICATIONS AND LICENSES : Requires a valid driver’s license and a driving record that is in compliance with City Driving Standards. As applicable, Information Technology based positions must meet requirements specified in Criminal Justice Information System ( CJIS ) policy for access to the Virginia Criminal Information Network ( VCIN ). SPECIAL REQUIREMENTS : Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.

Preferred Qualifications

VCIN / NCIC Qualified

Job Open Date

Job Open Date 11/10/2026

Job Close Date

Job Close Date 11/17/2026

Open Continuous No

Special Instructions to Applicants

This position is for City employees, volunteers, temporary workers, and interns only.

ADA Checklist

Overall Physical Strength Demands

Overall Physical Strength Demands

Overall Physical Strength Demands M=Medium - Exerting 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly

Physical Demands C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.

Standing

Standing Frequently- From 1/3 to 2/3 of the time.

Sitting

Sitting Frequently- From 1/3 to 2/3 of the time.

Walking

Walking Frequently- From 1/3 to 2/3 of the time.

Lifting

Lifting Frequently- From 1/3 to 2/3 of the time.

Lifting Amount

Lifting Amount Exerting up to 20 lbs

Carrying

Carrying Frequently- From 1/3 to 2/3 of the time.

Carrying Weight

Carrying Weight Exerting up to 20 lbs

Pushing/Pulling

Pushing/Pulling Continuously- 2/3 or more of the time.

Pushing/Pulling Weight

Pushing/Pulling Weight Exerting up to 20 lbs

Reaching

Reaching Frequently- From 1/3 to 2/3 of the time.

Handling

Handling Frequently- From 1/3 to 2/3 of the time.

Fine Dexterity

Fine Dexterity Frequently- From 1/3 to 2/3 of the time.

Kneeling

Kneeling Occasionally- Up to 1/3 of the time.

Crouching

Crouching Rarely- Less than 1 hour per week.

Crawling

Crawling Rarely- Less than 1 hour per week.

Bending

Bending Occasionally- Up to 1/3 of the time.

Twisting

Twisting Occasionally- Up to 1/3 of the time.

Climbing

Climbing Rarely- Less than 1 hour per week.

Balancing

Balancing Rarely- Less than 1 hour per week.

Vision

Vision Continuously- 2/3 or more of the time.

Hearing

Hearing Continuously- 2/3 or more of the time.

Talking

Talking Continuously- 2/3 or more of the time.

Foot Controls

Foot Controls Continuously- 2/3 or more of the time.

Machines, Tools, Equipment and Work Aids Used

Computer Equipment, Hand Tools, Computer Equipmen

Protective Equipment Required

Health and Safety D = DailyW = Several Times Per WeekM = Several Times Per MonthS = SeasonallyN = Never

Mechanical Hazards

Mechanical Hazards N = Never

Chemical Hazards

Chemical Hazards N = Never

Electrical Hazards

Electrical Hazards N = Never

Fire Hazards

Fire Hazards N = Never

Explosives

Explosives N = Never

Communicable Diseases

Communicable Diseases N = Never

Physical Danger or Abuse

Physical Danger or Abuse N = Never

Other

If Other, Description

D = DailyW = Several Times Per WeekM = Several Times Per MonthS = SeasonallyN = Never

Dirt and Dust

Dirt and Dust N = Never

Extreme Temperatures

Extreme Temperatures N = Never

Noise and Vibration

Noise and Vibration N = Never

Fumes and Odors

Fumes and Odors N = Never

Wetness/Humidity

Wetness/Humidity N = Never

Darkness or Poor Lighting

Darkness or Poor Lighting N = Never

Primary Work Location

Non-Physical Demands C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.

Time Pressures

Time Pressures Occasionally- Up to 1/3 of the time.

Emergency Situations

Emergency Situations Rarely- Less than 1 hour per week.

Frequent Change of Tasks

Frequent Change of Tasks Frequently- From 1/3 to 2/3 of the time.

Irregular Work Schedule/Overtime

Irregular Work Schedule/Overtime Occasionally- Up to 1/3 of the time.

Performing Multiple Tasks Simultaneously

Performing Multiple Tasks Simultaneously Continuously- 2/3 or more of the time.

Working Closely with Others as Part of a Team

Working Closely with Others as Part of a Team Continuously- 2/3 or more of the time.

Tedious or Exacting Work

Tedious or Exacting Work Continuously- 2/3 or more of the time.

Noisy/Distracting Environment

Noisy/Distracting Environment Rarely- Less than 1 hour per week.

Other

If Other, Description

Can anyone assist the employee in performing the primary tasks assigned to this position? If yes, identify the eligible task(s)

No

Professional References

Professional References

Please provide contact information for professional references.

Minimum Requests 0

Maximum Requests 4

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * This position is for City employees, volunteers, temporary workers, and interns only. Are you currently a City of Chesapeake employee, volunteer, temporary worker, or intern? This information will be verified. Please update your application accordingly.
  • Yes
  • No
• * Do you possess a valid driver's license and a driving record that is in compliance with the City's Driving Standards? Please review link in posting for details.
  • Yes
  • No