Systems Analyst I — Hybrid/Remote Core Systems

Arizona Central Credit Union; Phoenix (AZ); Hybrid; USD 60,000 - 85,000; Full time

Job summary

Arizona Central Credit Union in Phoenix, AZ is seeking a Systems Analyst I to bridge business operations and technology. You will gather requirements, translate them into technical solutions, and support multiple core systems, boosting productivity and accuracy.

You will monitor daily operations, assist with upgrades and integrations, maintain APIs, and document configurations. Collaboration with business units and vendors is key, as is adherence to security and change-management processes.

Qualifications

• 1–3 years of related experience.
• Must be a resident of Arizona.
• Experience with business systems and APIs is a plus.

Responsibilities

• Monitor daily and monthly operations logs; verify completion of scheduled jobs and troubleshoot failures.
• Support daily operations of the core system, core workload automation, lending origination systems, document archival and all other business information systems.
• Troubleshoot application issues; coordinate corrective actions with internal teams and vendors.
• Perform system upgrades, enhancements, integrations, and maintenance for supported applications.
• Maintain APIs, special features, and add-ons to support business needs.
• Support the document processing system(s) and the design and maintenance of associated electronic forms.
• Support digital channels and core integrations for digital account opening, online banking, online loan applications, payment platforms and other core integrations and interfaces.
• Gather and document business requirements; conduct interviews with business units to research and analyze solutions.
• Review vendor documentation, perform gap analysis, and ensure alignment with business needs.
• Assist with the design, testing, and deployment of system enhancements and integrations.
• Communicate project requirements, system changes, and test results clearly to stakeholders.
• Create and maintain accurate documentation for system configurations, processes, and procedures.
• Follow change management and incident escalation procedures.
• Ensure systems and applications adhere to all information security, risk and compliance policies and standards.

Skills

Requirements gathering

Stakeholder communication

Business process analysis

Job description

Arizona Central Credit Union in Phoenix, AZ is seeking a Systems Analyst I to bridge business operations and technology. You will gather requirements, translate them into technical solutions, and support multiple core systems, boosting productivity and accuracy.

You will monitor daily operations, assist with upgrades and integrations, maintain APIs, and document configurations. Collaboration with business units and vendors is key, as is adherence to security and change-management processes.