Systems Analyst: Data-Driven Process Optimizer (Hybrid)

O.C. Tanner; Salt Lake City (UT); Hybrid; USD 80,000 - 105,000; Full time

Job summary

O.C. Tanner, a global leader in workplace recognition software, seeks a Systems Analyst in Salt Lake City with a hybrid schedule. You will translate business needs into system requirements, document user stories, and contribute to measurable value.

You will analyze processes, collaborate with Product, Engineering, and IT, use SQL for data analysis, and help ensure robust solutions. Bachelor's degree and 3+ years experience required; Agile, APIs, Jira/Confluence preferred.

Qualifications

• 3+ years of experience in business or systems analysis.
• Experience gathering and documenting business and system requirements.
• Hands-on SQL and relational database knowledge.
• Strong analytical and problem-solving skills.
• Ability to translate business needs into actionable technical requirements.
• Effective communication and stakeholder management.
• Understanding of software development and technology delivery practices.

Responsibilities

• Gather, document, and translate business needs into system requirements, user stories, and acceptance criteria.
• Analyze processes and systems to identify gaps and opportunities for improvement.
• Partner with Product, Engineering, and IT during design, implementation, testing, and validation.
• Leverage data and SQL to support analysis and decision-making.
• Serve as a liaison between business and technical teams, communicating risks and outcomes.

Skills

SQL

Relational databases

Requirements gathering

Analytical thinking

Stakeholder management

Communication

Problem solving

Education

Bachelor's degree in related field

Tools

Jira

Confluence

Job description

O.C. Tanner, a global leader in workplace recognition software, seeks a Systems Analyst in Salt Lake City with a hybrid schedule. You will translate business needs into system requirements, document user stories, and contribute to measurable value.

You will analyze processes, collaborate with Product, Engineering, and IT, use SQL for data analysis, and help ensure robust solutions. Bachelor's degree and 3+ years experience required; Agile, APIs, Jira/Confluence preferred.