Systems Analyst

Lexicon, Inc.; Little Rock (AR); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

HSA with Employer contributions

Dental Insurance

Vision Insurance

Group and Voluntary Life Insurance

Short Term/Long Term Disability

Critical Illness Plan

Employee Assistance Program

Paid Vacation

401(k) with Employer Match

ESOP

Job summary

Lexicon, Inc. seeks a Systems Analyst to partner with division leaders, operations teams, and field personnel to improve systems, data, and workflows across projects. You will document processes, analyze challenges, support ERP/CRM, and coordinate implementations that enable efficient project execution.

Practical candidates will translate business needs into functional specs, support adoption, and travel to sites as needed to align technology with construction workflows and enterprise goals.

Qualifications

• Bachelor’s degree or equivalent in a related field and relevant experience in data, reporting, systems analysis, or enterprise applications.
• Strong analytical and structured problem-solving skills with the ability to clarify ambiguity and translate findings into practical recommendations.
• Experience supporting or administering ERP/CRM or other enterprise applications, including user access, configuration, troubleshooting, and data validation.

Responsibilities

• Define system needs with division and operations leaders to improve project delivery, fabrication support, and field productivity.
• Document current/future state business processes across estimating, detailing, fabrication, field installation, safety, quality, and project controls.
• Translate requirements into functional specs, workplans, success metrics, and implementation steps for technical teams and stakeholders.
• Support ERP, CRM, reporting, and other enterprise applications through access management, configuration, testing, and issue resolution.
• Coordinate stakeholder engagement across teams to build alignment and adoption of solutions.

Skills

Analytical thinking

Problem solving

Communication

Education

Bachelor’s degree in Data Science, Business, Analytics, Construction Management, or a related field

Tools

ERP

CRM

Data reporting

Job description

Lexicon offers a unique combination of capabilities. Our services include construction management, fabrication, erection, mechanical installation, and plant maintenance for heavy industrial, commercial, and roadway projects, as well as a full spectrum of golf course construction and management services.

Position Summary

The Systems Analyst partners with division leaders, operations teams, and field personnel to improve the systems, data, and workflows that support Lexicon’s operations. This role translates business and jobsite needs into practical technology solutions by documenting processes, analyzing operational challenges, supporting enterprise applications, and coordinating implementation across teams. The Systems Analyst helps ensure secure system access, reliable data flow between platforms, clear reporting, and consistent adoption of tools that support project execution, operations management, and enterprise decision-making.

Essential Duties And Responsibilities

• Partner with division and operations leaders to define system needs, clarify business problems, and identify opportunities to improve project delivery, fabrication support, field productivity, and operational visibility.
• Document current-state and future-state business processes, including steel construction workflows that connect estimating, detailing, fabrication, field installation, safety, quality, and project controls.
• Translate operational requirements into clear functional specifications, workplans, success metrics, and implementation steps for technical teams, vendors, and business stakeholders.
• Support ERP, CRM, reporting, and other enterprise applications through user access management, configuration support, troubleshooting, data validation, testing, and issue resolution.
• Analyze system data, user feedback, and field observations to identify root causes, reduce bottlenecks, and recommend practical improvements that align with construction schedules, resource planning, and operational goals.
• Coordinate stakeholder engagement across regional teams, functional leaders, jobsite personnel, and executive management to build alignment, support adoption, and communicate progress clearly.
• Develop and support implementation plans, training materials, user guides, SOPs, quick-reference documents, and adoption strategies in partnership with change management and business leaders.
• Engage with jobsites and operational teams to validate assumptions, pilot solutions, gather lessons learned, and ensure system improvements are practical, field-informed, and scalable across the enterprise.
• Coordinate with external vendors and consultants on support escalations, implementations, upgrades, integrations, and issue resolution; track assigned work through closure.
• Travel as needed to jobsites, fabrication facilities, or other company locations to support implementations, train end users, observe workflows, and troubleshoot issues.

Qualifications

• Bachelor’s degree in Data Science, Business, Analytics, Construction Management, or a related field.
• Experience in data, reporting, systems analysis, application support, business process improvement, or a related role; internships, co‑ops, and relevant project work may count toward entry‑level experience.
• Strong analytical and structured problem‑solving skills, with the ability to clarify ambiguity, identify root causes, and translate findings into practical recommendations.
• Effective communication and interpersonal skills, with the ability to work collaboratively with field teams, operations leaders, technical resources, and external partners.
• Experience supporting or administering ERP, CRM, reporting, project management, or other enterprise applications, including user access, roles, configuration, troubleshooting, and data validation.
• Ability to document requirements, support user acceptance testing, create SOPs and knowledge articles, and communicate changes effectively to office, fabrication, and field audiences.
• Familiarity with construction, fabrication, steel erection, project controls, or field operations is preferred.
• General understanding of how business applications, reporting tools, automation, and support systems can be used to improve workflows, strengthen processes, and support better operational decision‑making is preferred.

You must be legally authorized to work in the United States for our company without the need for current or future visa sponsorship. Note: The company does not provide employment visa sponsorship for this position.

Physical Demands

• Work may include periods of high priority activity while supporting project deadlines, system issues, implementations, or operational reporting needs.
• Primarily office-based work with occasional travel to active construction sites, fabrication facilities, or other company locations.
• Requires extended periods of sitting and regular use of a computer, phone, and related office equipment.
• When visiting jobsites or fabrication areas, must follow applicable safety requirements, wear required personal protective equipment, and remain aware of active steel construction operations.
• All physical demands listed are essential functions of the position.

Benefits

• Medical Insurance
• HSA with Employer contributions
• Dental Insurance
• Vision Insurance
• Group and Voluntary Life Insurance
• Short Term/Long Term Disability
• Critical Illness Plan
• Employee Assistance Program
• Paid Vacation
• 401(k) with Employer Match
• ESOP