Systems Administrator: Windows, AD, 365 & Cloud

SHI International Corp.; New Jersey; On-site; USD 70,000 - 100,000; Full time

Job summary

SHI International Corp. in the United States seeks a Systems Administrator to maintain, support, and secure IT infrastructure, including Windows Server, Active Directory, Microsoft 365, and enterprise applications.

This role supports endpoint management, security events, backups, and system migrations for reliable operations. 1–2 years of IT support experience is expected, with UEM experience (Intune, Ivanti, Workspace ONE) and relevant certifications (CompTIA A+/Network+).

Qualifications

• Associate's or bachelor\'s degree in information technology, computer science, or a related field, or equivalent experience in IT systems administration.
• 1-2 years of experience in systems administration or a related IT support role.
• Experience with Windows Server, Active Directory, Microsoft 365, and networking.
• Experience with a Unified Endpoint Management (UEM) platform, such as Microsoft Intune, Ivanti, Workspace ONE, or similar endpoint management solutions.
• Ability to work weekends and flexible hours
• Ability to move or lift up to 50 lbs.
• Certifications required: CompTIA A+, Network+, or Security+
• Advanced certifications such as the following preferred: Microsoft Certified: Azure Administrator Associate, VMware VCP or equivalent virtualization certification, Microsoft 365, Windows Server, or endpoint management certifications

Responsibilities

• Support and maintain Unified Endpoint Management (UEM) solutions for device configuration, software deployment, patching, and endpoint compliance.
• Administer and support Windows servers, Active Directory, Microsoft 365 services, and related infrastructure.
• Manage user accounts, permissions, access controls, groups, and system security settings.
• Monitor system health, performance, backups, alerts, and security events.
• Troubleshoot hardware, software, network, endpoint, and application issues.
• Deploy software, updates, operating system patches, and configuration changes in accordance with established procedures.
• Assist with cloud technologies, virtualization platforms, endpoint initiatives, infrastructure projects, and system migrations.
• Maintain technical documentation, support procedures, asset information, and knowledge base articles.
• Work with vendors, internal IT teams, and business stakeholders to resolve technical issues and implement new technologies.
• Provide timely, professional technical support to end users while meeting service expectations and following escalation procedures.

Skills

Active Directory

AWS

VMware

Windows Server

IP addressing

Cable routing basics

UPS hardware

SAN storage

Storage management

Education

Associate's or Bachelor's degree in IT or related field

Tools

Liebert/Emerson UPS

APC UPS

HP EVA

3PAR

Pure Storage

Cisco UCS

Job description

SHI International Corp. in the United States seeks a Systems Administrator to maintain, support, and secure IT infrastructure, including Windows Server, Active Directory, Microsoft 365, and enterprise applications.

This role supports endpoint management, security events, backups, and system migrations for reliable operations. 1–2 years of IT support experience is expected, with UEM experience (Intune, Ivanti, Workspace ONE) and relevant certifications (CompTIA A+/Network+).