SYSTEMS ADMINISTRATOR III

UAB; University (FL); Hybrid; USD 64,000 - 104,000; Full time

Job summary

The University of Alabama at Birmingham is seeking a Systems Administrator III to act as the primary tech resource for a department, supporting hardware, software, applications and end users. You will collaborate with leadership to identify needs, troubleshoot complex issues, and implement improvements while coordinating with central IT teams.

The role emphasizes customer service, strong technical skills, and the ability to manage multiple priorities.

Qualifications

• Master’s degree in a related field.
• Two years of related experience required; work experience may substitute education.
• Experience in IT support, systems administration, or related environments.

Responsibilities

• Serves as primary technology resource for a department, supporting hardware, software, apps, and end users.
• Partners with leadership to identify needs, troubleshoot issues, and implement improvements.
• Acts as liaison between department users and centralized IT teams; mentors junior staff.

Education

Master's degree in a related field

Two years of related experience

Job description

SYSTEMS ADMINISTRATOR III – (T241013)

Description

SYSTEMS ADMINISTRATOR III
The University of Alabama at Birmingham

++General Responsibilities++:
The Information Systems Specialist III (IS115E3) serves as the primary technology resource for a department, supporting hardware, software, applications, and end users. This role partners with departmental leadership to identify technology needs, troubleshoot complex issues, implement system improvements, and ensure employees have the tools and support needed to be successful. The position also serves as a liaison between departmental users and centralized IT teams and may provide guidance to junior technical staff. Ideal candidates are customer-focused problem solvers with strong technical skills, the ability to manage multiple priorities, and a commitment to delivering excellent service and technology solutions.

++Key Duties & Responsibilities++:

1. Performs other duties as assigned.

++Salary Pay Range++: $63,875 — $103,800

Qualifications

++Minimum Requirements++:
Master’s degree in a related field and two (2) years of related experience required. Work experience may substitute for the education requirement.

++Related Degree Fields++: Computer Science, Information Technology, Information Systems, Management Information Systems (MIS), Cybersecurity, Software Engineering, Computer Engineering, Data Analytics, or other closely related technical disciplines.

++Related Experience++: Experience in information technology support, systems administration, desktop support, application support, network support, technical training, business systems analysis, IT project coordination, or technology consulting within academic, healthcare, research, or business environments. Experience supporting departmental technology needs and serving as a technical resource for end users is particularly relevant.

++Knowledge / Skills / Abilities++:

• Strong customer service orientation, excellent verbal and written communication skills, problem-solving and analytical abilities, attention to detail, organizational skills, adaptability, and the ability to effectively manage multiple priorities.
• Leadership, mentoring, and collaboration skills are also preferred.

UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, and veteran’s status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to UAB’s Assistant Vice President and Senior Title IX Coordinator. The Title IX notice of nondiscrimination is located at uab.edu/titleix.

Primary Location

: University

Job Category

: Professional & Managerial

Organization

: 121000000 Research Technology & Communication

Employee Status

: Regular
Shift: Day/1st Shift
Work Arrangement (final schedule to be determined by the department/hiring manager): Hybrid Eligible