Systems Administrator

Zachary Piper, LLC; Lorton (VA); Presencial; USD 100.000 - 120.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical

Dental

Vision

401k Plan

PTO

Holidays

Sick Leave

Resumo da vaga

Zachary Piper Solutions is seeking an experienced Systems Administrator to join our federal technology services team in Lorton, VA. This fully onsite role requires a swing shift 2pm–10:30pm EST and an active TS/SCI clearance or eligibility.

You will troubleshoot Windows and Azure, automate tasks with PowerShell, Bash, and Python, and collaborate with higher-tier teams to keep mission-critical IT services running securely.

Qualificações

• 3+ years IT support experience with Windows troubleshooting.
• Experience with Azure cloud services in enterprise environments.
• Ability to develop and troubleshoot PowerShell scripts; Bash/Python comfortable.
• Foundational networking knowledge (DNS, DHCP, VPN).
• Strong analytical, communication, and customer-service skills.
• DoD 8140-compliant certification or equivalent required.

Responsabilidades

• Respond to end-user IT requests via phone, email, and chat with timely resolutions.
• Troubleshoot Windows, Azure, Teams, Outlook in secure enterprise environment.
• Support users in a secure Azure environment; guide end-users.
• Investigate incidents with root-cause analysis and escalate when needed.
• Document issues and resolutions in the ticketing system; meet SLAs/SLOs.
• Develop and maintain PowerShell scripts for automation.
• Use Bash and Python for troubleshooting and automation.
• Maintain knowledge base with known issues and workarounds.
• Collaborate with higher-tier support and cross-functional IT teams.
• Provide clear, customer-focused problem solving in a fast-paced environment.

Conhecimentos

Windows troubleshooting

Azure services

PowerShell scripting

Bash scripting

Python scripting

Networking basics

Active Directory

DoD 8140 cert

TS/SCI clearance

On-site work

Formação

Associate's or Bachelor's degree in IT/CS or related field

Ferramentas

AZ-900

AZ-104

Jira Service Desk

Descrição da vaga

Zachary Piper Solutions is seeking an experienced Systems Administrator to join a leading federal technology services provider, supporting secure, mission-critical IT operations for government clients. This a fully onsite role in Lorton, VA, requires swing shift of 2pm - 10:30pm EST, and requires an active TS/SCI security clearance, or TS w/ SCI eligibility*

This position focuses on advanced technical troubleshooting, Microsoft Windows and Azure administration and support, scripting and automation, and end-user service delivery. The Systems Administrator will collaborate with higher-tier technical teams to resolve complex incidents, maintain operational efficiency, and support mission-critical IT services.

Responsibilities of the Systems Administrator:

• Respond to technical inquiries and support requests through phone, email, and chat, providing timely resolutions and exceptional end-user service.
• Troubleshoot and resolve technical issues involving Microsoft Windows, Azure services, Microsoft Teams, Outlook, and other enterprise collaboration tools.
• Support users operating within a secure Azure enterprise environment, providing technical guidance, resolving recurring issues, and improving end-user proficiency.
• Investigate advanced technical incidents, perform root-cause troubleshooting, and escal …
• Document technical issues, troubleshooting procedures, resolutions, and escalations within the ticketing system while maintaining compliance with established SLAs and SLOs.
• Develop, maintain, and troubleshoot PowerShell scripts to automate routine administrative tasks, streamline processes, and improve system management.
• Utilize scripting languages such as PowerShell, Bash, and Python to support troubleshooting, automation, and operational efficiency.
• Maintain and expand internal knowledge base documentation, including known issues, technical workarounds, troubleshooting procedures, and best practices.
• Collaborate with higher-tier support personnel and cross‑functional IT teams to resolve escalated incidents and ensure continuity of enterprise IT operations.
• Apply analytical troubleshooting, effective communication, and customer‑focused problem‑solving to support a fast‑paced, high‑visibility technical environment.

Qualifications for the Systems Administrator:

• 3+ years of IT support experience, including 3+ years of hands‑on Microsoft Windows troubleshooting and administration.
• Familiarity with Microsoft Azure services and cloud‑based enterprise environments.
• Experience developing and troubleshooting PowerShell scripts for automation and system management; familiarity with Bash, Python, or similar languages.
• Foundational networking knowledge, including IP addressing, DNS, DHCP, and VPNs.
• Strong technical troubleshooting, analytical, and problem‑solving skills with attention to detail.
• Excellent verbal and written communication skills, customer service orientation, and adaptability in fast‑paced environments.
• DoD 8140‑compliant certification (CompTIA Security+, CEH, CySA+, or equivalent).
• Active TS/SCI clearance, or TS w/ SCI eligibility*
• Ability and Willingness to work fully onsite in Lorton, VA, in adherence to the swing shift of 2pm - 10:30pm EST
• Preferred:
  • Associate's or Bachelor's degree in IT, Computer Science, or related field, or equivalent technical/scripting knowledge.
  • Experience with ITSM best practices and ITIL frameworks.
  • Hands‑on Windows Server support and troubleshooting in production environments.
  • Microsoft Azure certification (AZ-900, AZ-104, or equivalent).
  • Experience with Jira Service Desk for ticketing, workflows, or administration.

Compensation for the Systems Administrator:

• Salary Range: $100,000 - $120,000 *depending on experience*
• Comprehensive Benefits: Medical, Dental, Vision, 401k Plan, PTO, Holidays, Sick Leave if required by law

This job opens for applications on 11/13. Applications for this job will be accepted for at least 30 days from the posting date.

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