Systems Administrator

Runavir; Columbia, Northern (MD, KY); Hybrid; USD 150,000 - 170,000; Full time

Job summary

Runavir in Columbia, MD is seeking a Systems Administrator (SA2) to support the implementation, troubleshooting, and maintenance of IT systems across client, server, storage, network, and mobile devices.

The role requires deep UNIX and Windows experience, Tier 1/2 support, and the ability to manage day-to-day IT operations. A Top Secret SCI w/ Polygraph clearance, DoD 8570 IAT Level I or higher, and a bachelor’s degree in a technical field are required.

Qualifications

• Ten years of experience as a Systems Administrator on programs and contracts of similar scope.
• Experience configuring and managing UNIX and Windows operating systems.
• DoD 8570 compliance with Information Assurance Technical (IAT), Level I or higher.
• Bachelor's degree in a technical discipline; 5 years of additional experience may be substituted for a bachelor’s degree.

Responsibilities

• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution.
• Manage the daily activities of configuration and operation of IT systems.
• Provide support to users in accessing and using IT systems.
• Provide in-depth troubleshooting support for IT systems.
• Configure and manage UNIX and Windows operating systems; install and load operating system software.

Skills

UNIX

Windows

Troubleshooting

Teamwork

Self-starter

Education

Bachelor's degree in technical discipline

5 years additional Systems Administrator experience substituted for degree

Tools

Ansible

AWS

Terraform

Job description

We are currently seeking a Systems Administrator (SA2) to provide support for the implementation, troubleshooting, and maintenance of Information Technology (IT) systems. The Systems Administrator will manage IT system infrastructure and related processes, supporting day-to-day operations, monitoring, and problem resolution across client, server, storage, network, and mobile devices.

If you are a Systems Administrator with deep UNIX and Windows experience, a team player, and a self-starter, then this is the position for you!

Work Schedule:

Standard business hours. No regular night, weekend, or holiday work is required for this position. No pager duty. No CONUS or OCONUS travel required.

Essential Responsibilities: (describe the day-to-day)

• Provide support for implementation, troubleshooting, and maintenance of IT systems.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution.
• Manage the daily activities of configuration and operation of IT systems.
• Provide assistance to users in accessing and using IT systems.
• Provide support to IT systems including day-to-day operations, monitoring, and problem resolution for all client, server, storage, network, and mobile devices.
• Provide support for the escalation and communication of status to agency management and internal customers.
• Optimize system operations and resource utilization; perform system capacity analysis and planning.
• Provide in-depth troubleshooting support for IT systems.
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
• Provide support for the dispatch system and hardware problems, remaining involved through the resolution process.
• Configure and manage UNIX and Windows (or other applicable) operating systems; install and load operating system software; troubleshoot, maintain integrity of, and configure network components; implement operating system enhancements to improve reliability and performance.

Work Environment, Physical Demands, and Mental Demands:

• General Office environment. The work environment is fast-paced and sometimes involves extreme deadline pressures. The nature of the work requires a high degree of teamwork and cooperation with other members of the staff as well as individuals across the Company and Customers.

Minimum Requirements (Knowledge, Skills, and Abilities):

• Ten (10) years of experience as a Systems Administrator on programs and contracts of similar scope, type, and complexity.
• Experience configuring and managing UNIX and Windows operating systems.
• Experience installing, loading, and troubleshooting operating system software and network components.
• Experience with system capacity analysis, planning, and performance optimization.
• Strong troubleshooting skills across client, server, storage, and network environments.

Security Clearance Required:

Top Secret SCI w/Polygraph

Minimum Education:

Bachelor's degree in a technical discipline from an accredited college or university. Five (5) years of additional Systems Administrator experience may be substituted for a bachelor's degree.

Minimum Years of Experience:

Ten (10) years of experience as a Systems Administrator.

Required Certifications:

DoD 8570 compliance with Information Assurance Technical (IAT), Level I or higher.

Preferred Qualifications:

• Experience with DevOps tooling, including Ansible.
• Experience with AWS, including Terraform.

Other Responsibilities:

Procedure Compliance

• Each employee must read, understand and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to his/her job.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Compensation Details:

$150,000 - $170,000

The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.

Benefits Overview:

Our health and welfare benefits are designed to support you and your priorities. For a full overview of our offerings, visit runavir.com/benefits.

Note: Benefits may vary based on employment type, location, and applicable agreements.