Systems Administrator

New Charter Technologies, Llc; City of White Plains (NY); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Health Insurance

401(k) Matching

Responsible Time Off

Job summary

New Charter Technologies, Llc is seeking a skilled Systems Administrator based in White Plains, NY. This position involves delivering exceptional IT support both remotely and on-site, primarily in Westchester County and New York City. The role requires a minimum of 4 years of experience with Microsoft Windows Server and excellent troubleshooting skills.

Join a dynamic team at New Charter where you'll be supported in your professional growth while delivering tailored solutions to diverse clients. This full-time position offers a competitive salary of $80,000 annually and various employee benefits including health insurance.

Qualifications

• Minimum 4 years of experience with Microsoft Windows Server.
• Strong troubleshooting and problem-solving skills.
• In-depth knowledge of networking and system administration.
• Excellent communication and organizational skills.

Responsibilities

• Deliver remote and on-site technical support to clients.
• Monitor and maintain client systems to prevent downtime.
• Collaborate with clients to understand their IT needs.
• Administer Office 365 environments and troubleshoot issues.

Skills

Microsoft Windows Server

Troubleshooting

Networking

Microsoft Office 365

Cloud computing (Azure, AWS)

Education

College degree in IT or related field

Tools

RMM tools (e.g., ConnectWise)

Job description

## Systems AdministratorApplylocations: ProTech NY - White Plainstime type: Full timeposted on: Posted 3 Days Agojob requisition id: JR0792**We believe talent deserves a human touch. Your application will be read by an actual person who’s excited to discover the real you.**ProTech IT Solutions, a New Charter Technologies Company, is a fast-growing Managed Service Provider (MSP) based in White Plains, NY. We are seeking a skilled and client-focused System Administrator to join our team. This role supports clients both remotely and on-site, primarily in Westchester County and New York City. We’re looking for a proactive, enthusiastic, and technically adept professional who thrives in a team setting and is passionate about delivering exceptional IT support and solutions.**Key Responsibilities*** Deliver remote and on-site technical support to clients with professionalism and urgency.* Proactively monitor and maintain client systems to prevent downtime and improve performance.* Collaborate with clients to understand their IT needs and deliver tailored solutions.* Manage and troubleshoot Microsoft Windows Server environments and Windows 10 workstations.* Administer Office 365 environments including user management and email configurations.* Configure and support network protocols such as TCP/IP and ensure secure connectivity.* Utilize RMM tools (e.g., ConnectWise) for system monitoring and management.* Assist in cloud infrastructure support including Azure and AWS environments.* Document technical procedures and client interactions in ticketing systems.* Demonstrate leadership by mentoring junior staff and delegating tasks effectively.**Required Qualifications*** Minimum 4 years of experience with Microsoft Windows Server.* Strong troubleshooting and problem-solving skills.* In-depth knowledge of networking and system administration.* Excellent communication and organizational skills.* Ability to multitask and work independently or as part of a team.* Reliable commute to White Plains, NY or willingness to relocate.**Preferred Qualifications*** Experience in a Managed Service Provider (MSP) environment.* Familiarity with RMM tools such as ConnectWise.* Cloud experience with platforms like Azure or AWS.* College degree in IT or related field and relevant certifications.**Benefits*** Health Insurance* RTO (Responsible Time Off)* 401(k) Matching**Schedule*** 8-hour shift: 8:30 AM – 5:30 PM**Location:** Onsite **-** White Plains, NY **Job Type:** Full-Time **Salary:** $80,000 annually**Who We are:**At New Charter, we’re building a caliber of business the IT industry hasn’t yet seen. We are serving small-to-medium sized businesses in 10+ industries across North America, and we deliver best-in-class technology solutions to propel our clients into the digital world.At New Charter Technologies, we’re investing in our people – through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter Technologies. (*Please note: Every application submitted through Workday is reviewed by a real person, not an AI. We value your time and take each submission seriously.)*Our teams are dedicated to pioneering breakthrough technologies, disruptive solutions, and transformative strategies. We’re the architects of change, fostering an environment where bold ideas take flight, and creativity knows no bounds. At New Charter Technologies, we’ve embraced the idea that every individual brings something special to the table. Our foundation is based on the belief that each team member plays a crucial role in our collective success.**Ready to be part of a dynamic and supportive community where your unique skills and personality shine?** We’re on a mission to make a difference, and we want you to be part of the story. Let’s transform the world together and build a career that’s as unique as you are!We are looking for driven and passionate people who are excited to work in an incredibly rewarding environment. So, if you are ready to learn, be inspired, solve problems, and grow professionally, apply today! Learn more here: Why New Charter.New Charter Technologies *is committ**e**d to cr**e**ating an inclusiv**e**e**nvironm**e**nt and is proud to b**e* *an* *e**qual opportunity* *e**mploy**er. New Charter re**cruits,* *e**mploys, trains, comp**e**nsat**e**s, and promot**e**s r**e**gardl**e**ss of rac**e**, color, r**e**ligion, s**e**x, s**e**xual ori**e**ntation, g**e**nd**e**r id**e**ntity, national origin, v**e**t**eran, or disability status.*