System Support Technician

Cuyuna Regional Medical Center; Crosby Township (MN); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Educational assistance

Job summary

Cuyuna Regional Medical Center is seeking a System Support Technician to install, configure, and maintain computer systems across the facility. You will troubleshoot hardware and software issues, document processes, and train staff on new systems to ensure reliable operations.

Ideal candidates have two years of experience in PC support, knowledge of MS Office and Windows platforms, and strong communication skills.

Qualifications

• Two years of work experience in desktop/IT support and repair of personal computers and related hardware/software.
• Associates Degree or 2 years of college in CS, data processing, information systems, or related field.

Responsibilities

• Install and configure computer systems, software, and hardware.
• Provide maintenance and troubleshoot IT issues to ensure system functionality.
• Maintain documentation and create/train staff on new systems and updates.
• Collaborate with other departments to align technology solutions with needs.

Skills

Problem solving

Effective communicator

Adaptable to changing technology

Prioritize tasks

Team player

Resilient

Education

Associate degree or two years college in CS/IT

Tools

MS Office

Windows platforms

Network connectivity protocols

Job description

Drive healthcare innovation through expert IT support.Join Our Team at Cuyuna Regional Medical CenterAt Cuyuna Regional Medical Center (CRMC), we're more than just a healthcare organization - we're a community dedicated to making a meaningful impact. For more than 60 years, we've been providing compassionate, high-quality care in the Greater Brainerd Lakes Area and beyond. Our team is driven by a shared commitment to excellence, innovation, and putting people first - both our patients and our employees. Whether you're on the front lines of patient care or supporting operations behind the scenes, you'll find a culture of collaboration, growth, and respect. If you're looking for a career where your work truly matters, we invite you to join us at CRMC and be part of something bigger.A Day in the Life of a System Support TechnicianThe System Support Technician plays a critical role in ensuring the seamless operation of information systems at the Cuyuna Regional Medical Center. Responsibilities include installing and configuring computer systems, providing maintenance for hardware and software, and troubleshooting issues to ensure continuous system functionality. The technician collaborates closely with other departments to align technology solutions with organizational needs, enhancing operational efficiency and staff competency. They are also tasked with maintaining accurate documentation and training materials and providing essential training to staff on new systems and updates. The role requires managing multiple tasks simultaneously, often adjusting priorities in response to the needs of the facility and emergent IT challenges.About the IT Support DepartmentSecure, Connected HealthcareWe ensure that the critical infrastructure behind healthcare at Cuyuna Regional Medical Center runs smoothly, securely, and without interruption. Our team specializes in networking, system reliability, and cybersecurity, keeping clinicians, administrators, and staff connected across multiple locations. From managing secure data flow and troubleshooting connectivity issues to optimizing hospital-wide networks, from ensuring that electronic health records are accessible in real-time to safeguarding hospital operations from cyber threats, we provide the framework that allows patient care systems to function seamlessly. If you want to play a vital role in supporting the technology that keeps healthcare moving forward, join us in IT Support at CRMC.Ideal Candidate (What will make you a great fit!)Strong problem-solving skillsEffective communicatorAdaptable to changing technologyAble to prioritize tasksTeam playerResilientEducation and ExperienceRequiredExperience supporting desktop, laptops, mobile carts, hand held devices, and printersPossess knowledge and understanding of MS Office Windows platforms and general knowledge of network connectivity and protocolsTwo years work experience in support and repairing personal computers and related hardware and softwareAssociates Degree or specialized courses equivalent to two years of college in computer science, data processing, information systems, or related fieldCompensation and BenefitsThe pay range listed above is the estimated starting pay range for this role. Actual pay rate offered depends on many factors including each individual employee's experience level, preferred education/certifications, along with market conditions.Cuyuna Regional Medical Center offers a comprehensive benefits package designed to support the health, financial security, and overall well-being of our employees. Eligible employees receive medical insurance, dental insurance, and vision insurance, health savings accounts, life insurance, and employer contributions to a 401(k) retirement plan. Additional benefits include paid time off, participation in 401(k) and 457(b) plans, educational assistance and reimbursement, an employee assistance program, work-life balance support, gym membership and other discounts, and employee recognition programs.A full job description is provided when an interview is scheduled. If needed, you may request a copy earlier by emailing us at [e-mail]. CRMC is an Equal Opportunity/Affirmative Action Employer (M/F/Disability/Veteran). If you need an accommodation during the application process, please call 218-546-4415 or email [e-mail] for assistance.