System Support Technician

Accurate Personnel LLC; Brighton (CO); On-site; USD 27,552 - 35,817; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Job summary

Accurate Personnel is seeking a System Support Technician to join our Brighton, Colorado warehouse team. You will assist with IT-related issues to keep operations running smoothly in a fast-paced environment.

Qualifications include a high school diploma or equivalent, IT experience, strong communication, and the ability to work weekends/early mornings. The position offers $23/hour, full-time schedule, and a comprehensive benefits package to eligible employees.

Qualifications

• High school diploma or equivalent and relevant certifications.
• Professional IT experience required.
• Ability to work varied schedule including weekend and early morning shifts.
• Strong written and verbal communication skills.
• Knowledge of Microsoft Applications.
• Knowledge of warehouse operations is a plus.
• Analytical and technical skills are a must.
• Physical ability to lift up to 50 lbs.

Responsibilities

• Resolve and log emails sent to IT support.
• Respond and resolve IT related issues over the phone.
• Setup, maintain, troubleshoot company mobile phones.
• Installation of operating system and user applications.
• Routine maintenance and data recovery.
• Troubleshoot hardware and software issues.
• Configure, maintain, and troubleshoot printers.
• Resolve mobile and wireless device issues.
• Setup, configure, and troubleshoot network devices and infrastructure.
• Process approved IT request forms.
• Maintain a clean, organized work area and update inventory.

Skills

Attention to detail

Teamwork

Communication skills

Analytical skills

Technical aptitude

Education

High school diploma or equivalent

Tools

Microsoft Applications

Job description

HIRING IMMEDIATELY: SYSTEM SUPPORT TECHNICIAN IN BRIGHTON, CO

Accurate Personnel is hiring immediately for a System Support Technician to join our team in Brighton, Colorado. This individual will be responsible for assisting in all technical related issues within the warehouse, keeping operations running at all times. The ideal candidate will possess a high school diploma or equivalent, ability to pay attention to detail, meet deadlines, and work within a team environment, and more listed below.

Pay, Schedule, and Location

• Starting at $23/hour
• Excellent benefits package, including medical, dental, and vision
• Full time schedule
• Located in Brighton, Colorado

Duties and Responsibilities

• Resolve and log emails sent to IT support.
• Respond and resolve IT related issues over the phone.
• Setup, maintain, troubleshoot company mobile phones
• Installation of operating system and user applications
• Routine maintenance
• Data recovery
• Troubleshoot hardware and software issues
• Implement anti-virus software and use for virus and spyware removal as needed
• Configure, maintain, and troubleshoot printers of all types including laser, thermal, and impact.
• Resolve any Microsoft embedded OS configuration issues
• Resolve any mobile and wireless devices.
• Setup, configure, and troubleshoot network devices and infrastructure
• Process approved "I.T Request" forms
• Maintain a clean, neat, organized work area at all times.
• Updating equipment inventory and maintaining assets.
• Other duties as assigned.

Requirements and Qualifications

• High school diploma or equivalent and relevant certifications
• Professional IT experience needed.
• Ability to work varied schedule including weekend and early morning shifts
• Ability to pay attention to detail, meet deadlines, and work within a team environment or independently.
• Be able to communicate and be able to interact with all levels of personnel.
• Must have excellent written and verbal communication skills
• Knowledge of Microsoft Applications
• Knowledge of warehouse operations is a plus
• Analytical and technical skills is a must
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Ability to work in a distribution center environment with a variation of temperatures.
• Ability to safely work around/with heavy moving equipment (forklifts, pallet jacks, reach trucks, clamps, scissor lifts) in a high paced environment.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Lifting up to 50lbs

Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.