System Support Technician

Accurate Personnel LLC; Bloomfield (CT); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Job summary

Accurate Personnel is seeking a System Support Technician to join our team in Bloomfield, CT. The role focuses on resolving IT issues over the phone, addressing Microsoft embedded OS configurations, and supporting warehouse operations to keep systems running smoothly.

Ideal candidates have a high school diploma or equivalent, relevant certifications, and professional IT experience. Knowledge of Microsoft Applications and warehouse operations is a plus.

Qualifications

• High school diploma or equivalent; relevant IT certifications preferred.
• Professional IT experience required.
• Knowledge of Microsoft Applications.

Responsibilities

• Respond to and resolve IT issues via phone and email.
• Resolve Microsoft embedded OS configuration issues.
• Set up, maintain, and troubleshoot mobile devices and PCs.
• Install operating systems and user applications.
• Configure and troubleshoot printers and network devices.
• Create and manage user accounts in warehouse software and Active Directory.
• Maintain inventory and assist in all IT-related tasks in the warehouse.

Skills

IT support experience

Microsoft Applications

Education

High school diploma or equivalent

Job description

HIRING IMMEDIATELY: SYSTEM SUPPORT TECHNICIAN IN BLOOMFIELD, CT

Accurate Personnel is hiring immediately for a System Support Technician to join our team in Bloomfield, CT. This individual will be responsible for responding and resolving IT related issues over the phone, resolving any Microsoft embedded OS configuration issues, and assisting in all technical related issues within the warehouse, keeping operations running at all times. The ideal candidate will possess a high school diploma or equivalent and relevant certifications, professional IT experience (required), knowledge of Microsoft Applications, and much more listed below.

Pay, Schedule, and Location

• Starting at $20/hour
• Excellent benefits package, including medical, dental, and vision
• 5 am – 3:30 pm, Full Time
• Located in Bloomfield, CT

Duties and Responsibilities

• Resolve and log emails sent to IT support
• Respond and resolve IT related issues over the phone
• Setup, maintain, troubleshoot company mobile phones
• Desktop and laptop PCs
• Installation of operating system and user applications
• Routine maintenance
• Data recovery
• Troubleshoot hardware and software issues
• Implement anti-virus software and use for virus and spyware removal as needed
• Configure, maintain, and troubleshoot printers of all types including laser, thermal, and impact
• Resolve any Microsoft imbedded OS configuration issues
• Resolve any mobile and wireless devices
• Setup, configure, and troubleshoot network devices and infrastructure
• Creating new user accounts for warehouse software
• Creating new domain/AD accounts
• Create and link shared folders
• Relocating users and hardware within the facility
• Changing users access within warehouse software
• Maintain a clean, neat, organized work area at all times
• Updating equipment inventory and maintain assets
• Other duties as assigned

Requirements and Qualifications

• High school diploma or equivalent and relevant certifications
• Professional IT experience needed
• Ability to work varied schedule including weekend and early morning shifts
• Ability to pay attention to detail, meet deadlines, and work within a team environment or independently
• Be able to communicate and be able to interact with all levels of personnel
• Must have excellent written and verbal communication skills
• Knowledge of Microsoft Applications
• Knowledge of warehouse operations is a plus
• Analytical and technical skills is a must
• Ability to work in a distribution center environment with a variation of temperatures
• Ability to safely work around/with heavy moving equipment (forklifts, pallet jacks, reach trucks, clamps, scissor lifts) in a high paced environment
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
• Lifting up to 50lbs

Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.