System Operator

Newcold-Advanced-Cold-Logistics-1; Hagerstown (MD); On-site; USD 42,000 - 68,000; Full time

Job summary

NewCold's System Operator role focuses on monitoring, operating, and supporting the facility's automated MFCS and related equipment to ensure safe, accurate, and efficient warehouse operations.

Ideal candidates will troubleshoot system issues, coordinate with Maintenance and Operations, and maintain productivity with minimal downtime in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• 2+ years experience in warehouse operations, automation, or related field preferred.
• Experience operating MFCS, automated conveyors, or industrial control systems preferred.

Responsibilities

• Monitor and operate automated MFCS and related material handling equipment.
• Respond to system alarms, interruptions, and equipment issues promptly.
• Troubleshoot conveyor and MFCS issues and escalate when needed.
• Operate conveyors and equipment manually when required.
• Report issues to Maintenance and Operations teams and assist technicians.

Skills

Troubleshooting

Independent work

Communication

Safety awareness

Attention to detail

Automated systems

Education

High school diploma or GED

2+ years in warehouse ops/automation

Job description

Hagerstown, MD, United States of America

Build thefuture of food

At NewCold, we’re shaping the futureof the food supply chain. Our warehouses and transportnetwork connect the world’s major food manufacturers with retailers and food service providers.

Join a collaborative team of doers,innovators, and engineers who are dedicated to making a real impact. Togetherwith advanced robotics and cutting-edge technology, we’re not just keeping upwith the times —we’re pioneering smarter, more sustainable operations to keep theworld’s food fresh and safe.

To support our rapid growth, we’re constantly looking for talented people to join our team.

Your role as a System Operator

Job Summary

The System Operator is responsible for monitoring, operating, and supporting the facility’s automated Material Flow Control System (MFCS) and related Material Handling Equipment (MHE) to ensure safe, accurate, and efficient warehouse operations. This role supports daily operational flow by responding to system issues, troubleshooting equipment interruptions, and coordinating with Maintenance and Operations teams to minimize downtime and maintain productivity.

Duties & Responsibilities

• Monitor and operate automated material flow control systems and related material handling equipment
• Respond to system alarms, operational interruptions, and equipment issues in a timely manner
• Troubleshoot conveyor and automated flow issues and elevate concerns when necessary
• Manually operate conveyors and material handling equipment when required
• Communicate system or equipment issues to Maintenance and Operations teams
• Assist Maintenance Technicians with identifying and troubleshooting equipment issues as needed
• Follow standard operating procedures (SOPs), safety requirements, and operational guidelines
• Complete shift reports, documentation, and operational handoff communication
• Support continuous operational flow with minimal disruption to warehouse operations
• Maintain a clean, organized, and safe work environment
• Ensure compliance with OSHA, food safety, and company safety standards
• Perform additional warehouse or operational duties as assigned

Required Skills & Abilities

• Strong troubleshooting and problem‑solving skills
• Ability to work independently in a fast‑paced operational environment
• Strong communication and teamwork skills
• Basic computer and system navigation skills
• Ability to follow operational procedures and safety standards
• Strong attention to detail and operational accuracy
• Experience with automated conveyor systems, material handling equipment, or industrial control systems preferred

Education & Experience

• High school diploma or GED required
• 2+ years of experience in warehouse operations, automation, industrial systems, maintenance support, or related field preferred
• Experience operating Material Flow Control Systems (MFCS), automated conveyors, or Industrial Control Systems preferred

Physical Requirements & Work Environment

• Ability to lift up to 50 pounds
• Ability to work effectively in cold/freezer environments
• Ability to climb fixed ladders up to 120 feet while using required fall protection equipment
• Must be able to safely use required fall protection systems and equipment in accordance with manufacturer specifications
• Must be able to safely wear required respiratory protection equipment in accordance with OSHA standards and manufacturer requirements
• Ability to stand, walk, bend, climb, and perform physical tasks throughout scheduled shifts

Competitive compensation & career growth

We value our people and their families. Expect generous pay and opportunities to advance. In a fast-scaling company like NewCold, your career can grow in multiple directions. Whether you’re just starting out or looking to advance your skills, NewCold has the path for you.

Culture of collaboration & innovation

Our most important asset is our diverse team. We collaborate, problem-solve, and innovate together to keep the world’s food fresh and safe. At NewCold, we foster an environment where your ideas are heard, and we rely on every individual to shape the future of our operations.

Who we’re looking for

We’re seeking talent across all levels—whether you’re a forklift driver, data engineer, or technician, there’s a place for you at NewCold.

We are seeking motivated and forward-thinking individuals who thrive in collaborative and fast‑moving environments. Our ideal candidate has:

Ready to make an impact?

Ourgoal is to keep the world’s food fresh and safe with our proprietarytechnologies and innovative solutions. help build a more efficient, innovative, and sustainable food supply chain. Your next career chapter starts at NewCold.

Whether you’re a seasoned expert or just starting your career, NewColdprovides the opportunities and challenges that allow you to grow and excel.Ready to turn your curiosity into impact?

NewCold provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, medical condition (including cancer and genetic characteristics), or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

NewCold expressly prohibits any form of unlawful employee harassment or discrimination based on any of the characteristics mentioned above. Improper interference with the ability of other employees to perform their expected job duties is absolutely not tolerated.