System Manager Assistant

Mercer University; Atlanta (GA); On-site; USD 23,000 - 32,000; Part time

Job summary

Mercer University in Atlanta, GA, is seeking a System Manager Assistant to assist with basic system administration and user support. This entry-level, on-campus role offers hands-on IT experience in a professional environment for enrolled students.

The position pays $20 per hour, about 15 hours per week, with a start date of 08/01/2025 and an end date of 09/30/2025. Ideal candidates are IT/CS/Engineering majors who are eager to learn and follow IT policies.

Qualifications

• Must be a currently enrolled Mercer student in good standing.
• 15 hours per week on-campus.
• No prior professional experience required; coursework acceptable.

Responsibilities

• Monitor system performance and report issues to IT staff.
• Set up, configure, and troubleshoot desktops, printers, and basic network connections.
• Perform routine maintenance such as updates, backups, and hardware checks.
• Manage user accounts, reset passwords, and update access permissions.
• Support inventory tracking and IT equipment organization.
• Provide first-level technical support to staff, faculty, or students.
• Document procedures and maintain logs of IT activities.
• Follow IT policies and maintain data privacy and security.

Skills

IT basics

MS Office

Windows/Mac

Willingness to learn

Organizational skills

Communication skills

Education

Currently enrolled student

Information Technology / CS / Engineering majors

Tools

None

Job description

Job Family: Student Regular Wage, Student Work Study Department: Math and Informatics Supervisor: Feng Liu Job Title: System Manager Assistant

Position Summary: System Manager Assistant supports the department by assisting with basic system administration tasks, user support, and routine technical operations. This entry-level role is designed for currently enrolled students with an interest in information technology or computer systems. Training will be provided, and the student will gain hands-on experience working in a professional IT environment.

Key Responsibilities

• Assist with monitoring system performance and reporting issues to IT staff.
• Help set up, configure, and troubleshoot desktops, printers, and basic network connections.
• Perform routine maintenance tasks such as updates, backups, and hardware checks.
• Assist with managing user accounts, resetting passwords, and updating access permissions.
• Support inventory tracking and organization of IT equipment and supplies.
• Provide first-level technical support to staff, faculty, or other students as assigned.
• Help document technical procedures and maintain logs of IT activities.
• Follow IT policies and maintain data privacy and system security.

Qualifications

Enrollment: Must be a currently enrolled student in good academic standing.

Preferred Majors: Information Technology, Computer Science, Engineering, or related fields.

Skills and Knowledge

• Basic understanding of computer hardware, software, and operating systems.
• Familiarity with Microsoft Office and Windows or Mac environments.
• Willingness to learn and follow instructions.
• Strong organizational and communication skills.

Experience

• No prior professional experience required; any previous tech-related work or coursework is a plus.

Working Conditions

• Part-time on-campus position (typically 10-20 hours per week).
• Flexible scheduling to accommodate class schedules.
• May involve occasional lifting or moving of equipment (under 25 lbs).
• Mostly office/computer lab environment.

Pay Rate: $20/hr

Scheduled Hours: 15

Start Date: 08/1/2025

End Date: 09/30/2025

Mercer Student Employment - About Us

Student employees are vital to the success of Mercer University. At Mercer, we are dedicated to helping students find meaningful on-campus jobs and ensuring that students maximize the value of their employment experiences. We believe that having an on-campus job helps students become more involved with the Mercer University community, provides valuable work experience, helps build transferable skills, and habits that will benefit future career options. Moreover, on-campus jobs provide financial rewards.

Important Note: In adherence to the Immigration Control Act of 1986, all student employees must complete an Employment Eligibility Verification Form (I-9) and present documentation verifying citizenship or permanent residency. You will not be allowed to begin work until the I-9 form has been completed and properly certified. The required documents include either a valid US Passport, certificate of US citizenship, alien registration card with photograph OR two of the following documents: a state driver's license, validated student ID card, original social security card, birth certificate.