System & Batch Operations Specialist

Emprise Bank; Kansas City (MO); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Professional growth

Community involvement

Culture of integrity and excellence

Job summary

Emprise Bank is seeking a Computer Operations Specialist to ensure our computer systems are effective and reliable. You will collaborate with Programmers, Systems and Business Analysts to coordinate testing environments, troubleshoot issues, and monitor automated scheduling jobs to ensure seamless production operations.

Ideal candidates have strong customer service, analytical thinking, and problem-solving skills, with a commitment to confidential information handling and continuous development.

Qualifications

• Exemplary customer service experience.
• Strong analytical and critical thinking skills.
• Excellent written and verbal communication abilities.
• Initiative and strong work ethic.
• Technical problem-resolution skills.
• Strong attention to detail.
• Ability to treat confidential information with urgency.
• Commitment to Emprise Bank values.
• Willingness to engage in continuous development.

Responsibilities

• Identify and correct file and system errors.
• Develop and maintain jobs within automated file-movement software.
• Perform data processing operations according to a business production schedule.
• Perform backup procedures to reduce the risk of data loss.
• Collaborate with Programmers, Systems and Business Analysts to coordinate testing environments and resolve system problems.
• Maintain and manage processing logs and run procedure manuals.
• Troubleshoot problems for users.
• Notify Programmers, Systems and Business Analysts personnel of system malfunctions.
• Monitor jobs controlled by an automated scheduling system to include building and editing jobs from the scheduler.
• Monitor and/or perform the running of system and application updates and notify appropriate personnel of exceptions (ex: batch processing errors).
• Manually submit batch processing jobs.
• Run application performance management scans.
• Process phone requests.
• Provide support during business continuity exercises.
• Responsible for all system and network availability.
• Other duties as assigned within the scope and responsibility of the job.

Skills

Customer service

Analytical thinking

Written communication

Verbal communication

Initiative

Attention to detail

Confidential information handling

Continuous development

Problem resolution

Education

College degree

Tools

Python

Java

SQL

Job description

Emprise Bank is seeking a Computer Operations Specialist to ensure our computer systems are effective and reliable. You will collaborate with Programmers, Systems and Business Analysts to coordinate testing environments, troubleshoot issues, and monitor automated scheduling jobs to ensure seamless production operations.

Ideal candidates have strong customer service, analytical thinking, and problem-solving skills, with a commitment to confidential information handling and continuous development.