Computer Operations Specialist- Hybrid (Rotating Shift)

Emprise Bank; Wichita (KS); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Job summary

Emprise Bank in Wichita, Kansas is seeking a Computer Operations Specialist to maintain reliable computer systems and support business operations. You will troubleshoot issues, monitor batch processes, and collaborate with programmers and analysts to ensure smooth production schedules.

The role emphasizes customer service, data integrity, and adherence to security and confidentiality. A college degree and 2–3 years' experience in office systems, mainframe concepts, and programming basics are

Qualifications

• College Degree or equivalent education with industry experience.
• 2–3 years experience with basic office products, mainframe systems, network methodology, operating systems, applications, current hardware, best practice protocols and standards.
• Familiarity with Python, Java or SQL.

Responsibilities

• Identify and correct file and system errors.
• Develop and maintain jobs within automated file-movement software.
• Perform data processing operations according to a business production schedule.
• Perform backup procedures to reduce the risk of data loss.
• Collaborate with Programmers, Systems and Business Analysts to coordinate testing environments and resolve system problems.
• Maintain and manage processing logs and run procedure manuals.
• Troubleshoot problems for users.
• Notify personnel of system malfunctions.
• Monitor jobs controlled by an automated scheduling system and edit jobs.
• Monitor and perform system/app updates and notify exceptions.
• Manually submit batch processing jobs.
• Run application performance management scans.
• Process phone requests.
• Provide support during business continuity exercises.
• Responsible for all system and network availability.
• Other duties as assigned within scope.

Skills

Customer service

Analytical thinking

Written and verbal communication

Initiative

Problem resolution

Attention to detail

Confidential information handling

Values awareness

Continuous development

Education

College Degree

2–3 years relevant experience

Tools

Python

Java

SQL

Job description

At Emprise Bank, everything we do is focused on empowering people to thrive. We proudly work to provide an extraordinary customer experience to help our customers achieve their goals.

We are currently seeking a Computer Operations Specialist to join our team. This role is an integral part of our technology team and will be responsible for ensuring that our computer systems are effective and efficient at all times.

A successful candidate will have:

• Exemplary customer service experience
• Critical and analytical thinking skills
• Confident and articulate written and verbal communications skills
• Initiative and strong work ethic
• Technical problem resolution skills
• Strong attention to detail
• The ability to treat highly confidential information with utmost urgency
• An understanding of and commitment to our values
• Attitude and aptitude to engage in continuous development

Essential functions of the role:

• Identify and correct file and system errors
• Develop and maintain jobs within automated file-movement software
• Perform data processing operations according to a business production schedule
• Perform backup procedures to reduce the risk of data loss
• Collaborate with Programmers, Systems and Business Analysts to coordinate testing environments and resolve system problems
• Maintain and manage processing logs and run procedure manuals
• Troubleshoot problems for users
• Notify Programmers, Systems and Business Analysts personnel of system malfunctions
• Monitor jobs controlled by an automated scheduling system to include building and editing jobs from the scheduler
• Monitor and/or perform the running of system and application updates and notify appropriate personnel of exceptions (ex: batch processing errors)
• Manually submit batch processing jobs
• Run application performance management scans
• Process phone requests
• Provide support during business continuity exercises
• Responsible for all system and network availability
• Other duties as assigned within the scope and responsibility of the job

Requirements

• College Degree or level of education that, together with industry experience, enables the applicant to meet the job requirements
• 2-3 years experience with basic office products, mainframe systems, network methodology, operating systems, applications, current hardware, best practice protocols and standards required
• Familiarity with programming languages Python, Java or SQL

Benefits

In addition to a competitive salary and benefits, Emprise offers professional growth, a rewarding and challenging environment, opportunities to be involved in our communities, and a culture of integrity, passion, and success.

At Emprise Bank, empowering people to thrive means having an all-inclusive culture that honors our commitment to all dimensions of diversity in our workforce and embraces inclusion of all people. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.

To learn more, please visit our website at www.emprisebank.com.

Emprise Bank is an EEO/AA/ADA/Veteran Employer/Member FDIC/Drug Free Workplace.

Emprise Bank participates in E-Verify and will provide your Form-I 9 to the federal government to confirm authorization to work in the United States.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.