System Analyst 6

HTC Global; Lansing (MI); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work

Career development

Rewards program

Upskilling focus

Emerging technologies experience

Career mobility

Job summary

HTC Global Services is seeking a Senior Systems Analyst (ADO) in Lansing, MI. The role focuses on complex IT systems analysis, documenting requirements, and supporting system planning, implementation, and maintenance.

You will collaborate with management and stakeholders while working in a hybrid environment. The ideal candidate brings extensive IT experience, strong ADO proficiency, and the ability to work independently and with cross-functional teams.

Qualifications

• 14+ years of experience in the IT field.
• 5+ years of ADO proficiency.
• Strong analytical judgment and the ability to work independently and with stakeholders.
• Experience analyzing systems, writing standards, and training others.
• Knowledge of IT systems, programming languages, and software/hardware concepts.

Responsibilities

• Analyze business objectives, user requirements, and procedures to identify automation and improvement opportunities.
• Evaluate alternatives with cost/benefit analyses to guide decisions.
• Document input, output, data, reporting requirements for systems changes.
• Prepare detailed specifications for programs, system operations, and processes.
• Support system upgrades, maintenance, and problem resolution.
• Provide technical assistance for applications and hardware issues in a customer service environment.

Skills

ADO proficiency

Systems analysis

Requirements gathering

Technical documentation

Stakeholder collaboration

Independent work

Education

Bachelor's degree in CS/IS

Tools

ADO

Job description

Location: Lansing (MI) | Employment Type: Full Time - 40 hours per week | Job Level: T7 | Work Preference: Hybrid | Job Code: 245726

Job Description:

Job Title : Senior Systems Analyst (ADO)

Position Overview

Work on complex IT systems analysis initiatives involving business requirements, system evaluation, process improvement, technical documentation, and application support. This role combines business and technical analysis with systems planning, implementation support, and ongoing maintenance.

The successful candidate will bring extensive IT industry experience, strong ADO proficiency, sound analytical judgment, and the ability to work independently while collaborating with management and stakeholders.

What You'll Do / Key Responsibilities

Analyze business objectives, operational problems, user requirements, and existing procedures to identify opportunities for automation and system improvement.

Evaluate alternative solutions and conduct studies and cost/benefit analyses to support system-related decisions.

Work with organizational stakeholders to understand current operational procedures, identify problems, and document specific input, output, data summarization, and reporting requirements.

Prepare detailed descriptions of user needs, program functions, system requirements, and the steps required to develop or modify computer programs.

Assess system capabilities, specifications, and scheduling limitations to determine the feasibility of requested programs or system changes.

Evaluate existing information processing systems and identify improvements to system effectiveness, production, and specifications.

Prepare technical specifications describing equipment operations, computer program functions, and associated personnel processes.

Conduct studies to support the development of information systems that address current and projected business needs.

Develop technical reports, memoranda, instructional manuals, and other system development documentation.

Support system upgrades, error correction, and ongoing maintenance following implementation.

Assist with technical and programming-related problem resolution in accordance with project specifications.

Provide technical assistance for application and hardware issues and support information sharing with external entities in a customer service environment.

Coordinate and plan the effective use of management information systems, including operational, technical, installation, and maintenance requirements.

Prepare charts, diagrams, tables, flowcharts, and detailed input/output record formats for computer programs.

Assist in defining problems, evaluating possible approaches, and developing effective solutions.

Support the design, development, and maintenance of computer applications.

Provide support and recommendations for IT processes related to software technology planning, development, implementation, system security, and interfaces.

Coordinate the work of others on program development, testing, installation, and modification when required.

Required Qualifications

14+ years of experience in the field.

5+ years of ADO proficiency.

Proven experience with complex concepts, practices, and procedures within the IT industry.

Advanced experience and judgment to plan and accomplish goals.

Ability to work independently and collaboratively with management and stakeholders.

Ability to analyze systems and procedures, write and revise standards and procedures, communicate effectively, and train others.

Knowledge of computer systems and their capabilities and limitations, IT equipment, programming languages, computer hardware and software, operating systems, program code, and the techniques used in designing non-automated systems.

Preferred Qualifications

Graduation from an accredited four-year college or university with major coursework in computer science, computer information systems, or management information systems is generally preferred, as described in the source requirements.

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

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At HTC Global Services, our culture is an embodiment of who we are – a value-led organizationcommitted to success of our people and customers.

• Hybrid and Workplace flexibility
• Work-Life-Balance
• Well-defined career development plan
• Rewards & Recognition program
• L&D focuses on upskilling
• Hands-on experience on Emerging Technologies and Digital Transformation
• Career Mobility programs