System Analyst

Richmond University Medical Center; New York (NY); On-site; USD 75,000 - 90,000; Full time

Job summary

Richmond University Medical Center is seeking a healthcare IT professional to analyze and improve clinical and operational workflows, gathering requirements from clinicians, department leaders, and business users.

You will configure, support, and troubleshoot healthcare applications (Meditech, Epic, Athena, Cerner, PACS), serve as liaison between end users, IT, and vendors, and create reports and dashboards with SQL, Power BI, and Excel.

Qualifications

• Analyze and improve clinical and operational workflows.
• Gather requirements from clinicians, department leaders, and business users.
• Configure, support, and troubleshoot healthcare applications (Meditech, Epic, Athena, Cerner, PACS).
• Serve as liaison between end users, IT, and software vendors.
• Investigate system issues and coordinate resolutions.
• Create reports, dashboards, and data extracts (SQL, Power BI, Excel).
• Manage system upgrades, testing, and implementation projects.
• Develop and deliver user training.
• Ensure compliance with HIPAA, cybersecurity, and healthcare regulations.
• Document workflows, system configurations, and support procedures.

Responsibilities

• Analyze and improve clinical workflows and operational processes.
• Coordinate requirements with clinicians and department leaders.
• Configure and troubleshoot healthcare software platforms.
• Act as liaison between users, IT, and vendors.
• Create and maintain reports and dashboards.

Skills

SQL

Power BI

Healthcare workflows

Analytical thinking

Tools

Meditech

Epic

Athena

Cerner

PACS

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.Day Shift - 7.5 Hours (United States of America)Core ResponsibilitiesAnalyze and improve clinical and operational workflowsGather requirements from clinicians, department leaders, and business usersConfigure, support, and troubleshoot healthcare applications (Meditech, Epic, Athena, Cerner, PACS, etc.)Serve as liaison between end users, IT, and software vendorsInvestigate system issues and coordinate resolutionsCreate reports, dashboards, and data extracts (SQL, Power BI, Excel)Manage system upgrades, testing, and implementation projectsDevelop and deliver user trainingEnsure compliance with HIPAA, cybersecurity, and healthcare regulationsDocument workflows, system configurations, and support proceduresSalary Range: $75,000 - $90,000Employment Non-Discrimination: Richmond University Medical Center is committed to equality of opportunity in all aspects of employment and provides full and equal employment opportunities to all employees and potential employees without regard to race, color, national origin, religion, gender identity, sex, sexual orientation, pregnancy, childbirth and related medical conditions and needs including lactation accommodations, physical or mental disability, age, immigration or citizenship status, veteran or active military status, genetic information, or any other legally protected status.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!