Clinical Analyst

LE001 Richmond Medical Center; New York (NY); On-site; USD 58,000 - 63,000; Full time

Job summary

Richmond University Medical Center in New York is seeking a Clinical System Analyst to provide EMR and Athena Health support. You will work with clinical staff to maintain and improve the EMR, participate in design, testing and implementation, and ensure data confidentiality.

The role requires troubleshooting, training end users, coordinating with IT and vendors, and generating reports to meet regulatory requirements.

Qualifications

• Bachelor's degree in IT or health field required.
• Experience with EMR systems and Athena Health preferred.
• Strong analytical and troubleshooting abilities.

Responsibilities

• Maintain EMR support and maximize uptime with IT team and vendors.
• Review and modify configurations to support hospital EMR after approvals.
• Provide end-user training and develop training materials as needed.
• Create reports to meet regulatory mandates.
• Investigate and troubleshoot user-reported issues.

Skills

Microsoft Office

Education

Bachelor's Degree in Information Technology or health related field

Tools

Athena Health

EMR systems

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Day Shift - 7.5 Hours (United States of America) The principal accountability of this position is to provide clinical system support for Athena Health. Work with clinical staff to improve, build and maintain Athena Health and other modules as well as complete projects that are set by manager. Accountable for maintaining the confidentiality and security of all administrative, financial and clinical data. Clinical system analyst must attend training, system design, testing and implementation for Athena Health and other EMR's. Investigate and troubleshoot concerns or issues reported by users. Communication and follow up with the system vendor and other analyst. It's also important to attend meetings and participate in on-call schedule. To maintain clear communication Clinical system analyst must work collaboratively with other staff within IT to collectively achieve goals and resolve issues. As well as fostering a team atmosphere and drive the engagement of the IT department. Clinical system analyst is tasked with providing superior customer service to all clients, staff and patients.

Responsibilities

• Carries out responsibilities in accordance with Richmond University Medical Center’s policies and standards.
• Maintain overall EMR support and works closely with RUMC’s IT team and vendors to ensure maximum uptime and quality support. As well as identifies and creates resolutions to issues either being reported or identified independently. It's important for clinical system analyst to independently reviews, analyzes and modifies configuration/programming to support hospital EMR system after the change management control form has been approved by the manager.
• Oversees electronic medical record systems and related software applications for Richmond Health Network
• Creates and maintains appropriate EMR documentation including but not limited to templates, flow sheets, and care plans, etc. to support quality reporting and practice workflows.
• Evaluates user requests for services and recommends solutions to address their business needs. Documents, tracks and follows up on all enhancement requests and system change requests for the supported modules.
• Investigates, isolates, and diagnoses basic applications problems, coordinating with other IT staff as necessary
• Oversees practices’ transition to new EMR systems. Plans for and schedules new installations. Upgrades hardware and software components to clinical systems in coordination with technical operations staff.
• Investigates and provides education to practices on EMR optimization, new features and services.
• Provides technical support for standalone EMRs and/or networked systems and troubleshoots system problems.
• Trains end users to operate new or modified programs. Develop end user training material as needed.
• Constructs and generates all reports to comply with regulatory mandates.
• Prepares reports, attends meetings and documents project status as requested.

Experience

• Strong understanding of Microsoft applications such as Microsoft Office suit -Experience preferred, knowledge required.

Education

Bachelors Degree in Information Technology or health related field required.

Salary Range

$58,000 - $63,000

Employment Non-Discrimination

Richmond University Medical Center is committed to equality of opportunity in all aspects of employment and provides full and equal employment opportunities to all employees and potential employees without regard to race, color, national origin, religion, gender identity, sex, sexual orientation, pregnancy, childbirth and related medical conditions and needs including lactation accommodations, physical or mental disability, age, immigration or citizenship status, veteran or active military status, genetic information, or any other legally protected status.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Our Mission

We the staff of Human Resources are proud to share a long-standing tradition of excellence at Richmond University Medical Center. We uphold the mission by providing premier quality patient care through a full spectrum of emergent, acute, primary, behavioral health and educational services, and value the pride and integrity that motivate us to always be more, and always be better. We are committed to our mission and values because WE CARE!

Our Values

We are Welcoming, Energized, Compassionate, Advocates, Respectful and Excellent in our interaction with our patients, families, visitors and co-workers. WE CARE W We are welcoming and gracious toward each other, and toward all who come to receive our services. E Personnel are energized for quality, creativity, commitment and teamwork. C Compassion is the way we share deep concern and care toward each person. A Advocacy is our activity that promotes the rights and responsibilities of patients, families, and staff, in the hospital setting and in the community. R We show respect by recognizing the basic dignity of every person in all our interactions and in the formulation of policies and procedures. E Excellence is our way of demonstrating that we can always be more and always be better.