System Analyst

WITRON Group

Mankato (MN)

On-site

USD 52,348 - 55,104

Full time

14 days+

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Benefits offered by this job

Health insurance

401(k) plan

Dental insurance

Life insurance

Disability insurance

Tuition reimbursement

Telehealth services

Job summary

WITRON is seeking an Onsite Systems Analyst & Master Data to ensure smooth operation of automation and warehouse systems. You will manage master data for SKUs, analyze data, and drive continuous improvements while coordinating with customers, internal teams and vendors.

Ideal candidates bring hands-on experience with warehouse automation, strong data skills, and the ability to communicate complex concepts clearly. The role requires onsite work and collaboration across multiple sites.

Qualifications

Minimum 1 year of experience with automated warehouse systems.
Advanced Excel skills required.

Responsibilities

Maintain Master Data for all SKUs in a high-volume DC and review new item setup.
Analyze system reports to identify data inconsistencies and improvement opportunities.
Collaborate with customer Master Data teams and provide training and support.

Skills

Automation systems

Advanced Excel

Communication

Data analysis

WMS knowledge

Networking across teams

Problem solving

Education

High School Diploma

Tools

Cubi Scan

WMS integrations

Job description

Onsite System Analyst & Master Data – WITRON

Role Overview

This role is responsible for ensuring the smooth operation and continuous improvement of automation and warehouse systems. It involves maintaining accurate item data, resolving related issues, and optimizing processes through analysis and troubleshooting. The position also acts as a key liaison between customers and internal/external teams, facilitating communication, analyzing system needs, and supporting workflow efficiency across WITRON's environments.

Ideal Candidate Profile

As an ideal candidate for the Onsite Systems Analyst & Master Data role at WITRON, you are a detail-oriented and technically adept professional with a strong background in warehouse automation systems and master data management. You thrive in fast-paced, high-volume environments and bring a proactive mindset focused on continuous improvement. You’re a skilled communicator and collaborator, able to bridge the gap between technical teams, operations, and customers to ensure seamless system performance and data integrity.

Key Responsibilities

Support the maintenance and management of Master Data for all SKUs in a high-volume distribution center, including the final review and setup (when applicable) of new items
Monitor and analyze system reports to identify data inconsistencies, automation issues, and areas for improvement; take corrective action as needed
Review daily reports to enhance Master Data quality by eliminating unnecessary user entries and address data integrity concerns
Collaborate with the customer’s Master Data team to identify improvement opportunities, while providing training and support as needed
Follow standard operation procedures and company policies and create standard operating procedures as required
Review daily automation operations for process compliance
Adjust machinery specifications and operational modes to optimize item handling and improve automation efficiency
Support performance tests to identify and address issues related to product, machine, maintenance, and IT systems
Support packaging tests for new vendor designs within the automation framework to ensure compatibility and performance
Lead and support continuous improvement initiatives in collaboration with the operation and maintenance teams to streamline processes and enhance performance
Identify problematic products, report non-conformance and vendor packaging opportunities to the Operations and Packaging teams
Track and communicate updates on the equipment operator feedback report
Update open points list to ensure timely resolution and team alignment
Act as liaison between customers, helpdesk, internal teams (VPs, IT, compliance), and third-party vendors
Collaborate with WIOSS Onsite, project teams, and lifetime support to align system performance with expectations
Build and maintain strong relationships across customer organizations
Manage customer change requests: review, prioritize, document, and coordinate testing and deployment
Analyze and optimize automated system processes; conduct testing and assess impacts of changes
Support project initiatives onsite and remotely; manage deliverables and troubleshoot challenges
Diagnose and resolve technical issues; perform system checks and preventive maintenance
Assist with upgrades, workflow optimizations, and WMS integrations
Develop streamlined workflows and deliver end‑user training on system functionalities
Provide insights and tools to maximize system capabilities
Maintain documentation of workflows, configurations, and troubleshooting procedures
Generate reports on system performance, issue resolution, and project updates
Track customer interactions and collaboration efforts to support continuous improvement
Other duties as assigned

Qualifications

Minimum High School Diploma (post‑secondary education in a technical or data‑related field is an asset)

Skills/Experience Required

Minimum 1 year of experience working with automated warehouse systems, or operational experience in a similar environment
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint); advanced Excel skills required
Basic understanding of Cubi Scan and continuous improvement methodologies
Strong analytical thinking and problem‑solving skills, including scenario testing and impact analysis
Excellent written and verbal communication skills; able to convey technical concepts to non‑technical audiences
Strong networking ability across internal teams, customer organizations, and external vendors
Highly adaptable with strong time management and multitasking capabilities
Technically proficient with warehouse management systems (WMS) and workflows
Ability to climb vertical ladders and work at heights up to 100 feet (30 meters) with training and PPE such as fall protection harness
Ability to work in temperature conditions ranging from 55°F to –15°F (13°C to –26°C), PPE provided

Pay Rate

$38.00–$40.00 per hour

Benefits