Control Room Specialist (LCC) - Hernando

WITRON Group; Hernando (MS); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Comprehensive health benefits

401(k) match

WITRON Bonus Program

Career development opportunities

Brand-name work apparel

Job summary

WITRON Group is seeking a Control Room Specialist to manage the automated warehouse control center. The role involves optimizing the material handling system and addressing workflow and mechanical issues.

The ideal candidate should have 1-2 years of relevant experience, preferably with an associate’s degree in IT. WITRON offers competitive benefits, opportunities for career advancement, and a collaborative corporate culture.

Qualifications

• 1-2 years in a warehouse environment preferred.
• Detail-oriented with strong problem-solving abilities.
• Ability to lift, pull, and push up to 50 pounds.

Responsibilities

• Support and optimize automated material handling system.
• Address workflow problems, mechanical issues, and diagnostics.
• Contribute to continuous improvement and technical documentation.

Skills

Oracle SQL

Network infrastructure

Windows OS

MS Office skills

Basic PC troubleshooting

Education

Associate’s degree in an IT-related field

Job description

Join WITRON as a Control Room Specialist

Are you ready to be the mastermind behind the cutting‑edge operations of an automated warehouse system? At WITRON, the Local Control Center (LCC) is the brain of our entire warehouse operation, and we’re looking for a sharp, analytical, and proactive Process Technician to ensure our systems run smoothly and efficiently.

Responsibilities

• Support and optimize our automated material handling system in real‑time.
• Work with a variety of in‑house and industry IT solutions to fine‑tune performance and drive improvements.
• Keep a close eye on system operations and use root cause analysis to maximize uptime and productivity.
• Address and correct workflow problems, mechanical issues, and computer system diagnostics.
• Contribute to continuous improvement initiatives by creating technical documentation and supporting escalation management.
• Perform system monitoring and support repairs and preventative maintenance. Manage user rights in our WMS and create tickets for the help desk.
• Report on system performance and assist in application testing.

Requirements

• One (1) to two (2) years in a warehouse environment is preferred.
• Associate’s degree in an IT‑related field is preferred.
• Continuous walking and standing; lifting, pulling and pushing up to 50 pounds.
• Proficiency in Oracle SQL, network infrastructure, and Windows OS.
• Strong MS Office skills (Excel, PowerPoint, Word, SharePoint, ShareDrive, Outlook).
• Basic PC and network troubleshooting skills.
• Effective communication, both written and verbal.
• Detail‑oriented with strong problem‑solving abilities.
• Team player who can thrive in a fast‑paced environment.
• Experience with automated equipment and the metric system is a plus.
• Ability to continuously walk, climb, and stand, and to lift, pull, and push up to 50 pounds.

Benefits

• Innovative Environment: Be at the forefront of technology with WITRON’s advanced automated material handling system.
• Continuous Growth: Drive operational excellence and continuous improvement with ample opportunities for career development and advancement.
• Competitive Benefits: Comprehensive health benefits, company‑paid Basic Life, Dependent Life, AD&D, Short‑Term Disability, Long‑Term Disability Insurance, 401(k) match, Dental Insurance, Vision Insurance, Accident Insurance, Hospital Indemnity Insurance, Critical Illness Insurance, and more.
• WITRON Bonus Program: Employees may participate in our bonus program once eligible.
• Special Days and Bonuses: WITRON observes and celebrates special days with added benefits and bonuses.
• Top Equipment: Brand‑name work apparel and professional tools provided.
• Corporate Culture: Collaboration, open‑door policy, company events, and team‑building activities.
• Performance Recognition: Career opportunities and recognition for achievements.

Equal Opportunity Employer

WITRON is proud to be an Equal Opportunity Employer. Race, Color, Religion, Sex, Disabled, Veteran, Gender Identity, Sexual Orientation.