IT Infrastructure Specialist

WITRON Group; Arlington Heights (IL); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Bonus opportunities

Health benefits

401(k) match

Life insurance

Job summary

WITRON is seeking an Infrastructure Technician to build and maintain networks and compute environments for our customer sites, focusing on end-to-end physical infrastructure. You will plan, install, certify, and troubleshoot cabling and hardware, coordinate with customers and vendors, and ensure minimal downtime while supporting expansion of our logistic warehouses.

Travel up to 100% locally and internationally is required, and a strong emphasis on safety, documentation, and teamwork guides

Qualifications

• Bachelor’s degree or equivalent experience in IT infrastructure.
• Cisco/Microsoft certification or equivalent experience.
• Experience installing, migrating, and upgrading technology systems or network solutions.

Responsibilities

• Provide end-to-end troubleshooting for systems and networks.
• Plan network layouts including IDF/MDF placement and rack elevations.
• Coordinate cabling/build tasks with subcontractors and vendors.
• Procure, configure, and test switches, routers, APs, PDUs, and UPS.
• Lead on-site deployments with vendor oversight and change management.
• Maintain as-built diagrams, labeling, test certificates and asset inventories.

Skills

Network cabling

Infrastructure deployment

Site surveys

Cable certification

Bill of Materials

Vendor coordination

Documentation

Travel readiness

Education

Bachelor’s degree

Cisco certs

Tools

Fluke certifiers

AutoCAD

ServiceNow/Jira

Excel/SharePoint

Job description

This is WITRON

Join WITRON as the Infrastructure Technician!

The Infrastructure Technician builds and maintains reliable, well-documented networks and compute environments for our customer sites. This role focuses on end-to-end physical infrastructure—planning, installing, certifying, and troubleshooting network cabling and hardware—while coordinating closely with customers, vendors, and internal teams to minimize downtime and deliver high-quality outcomes. Additionally, the role entails the procurement, config and setup of peripherals to make our gigantic logistic warehouses work properly.

You will be in touch with professionals around the world and work on solutions for our industry leading and high-profile customers. But Witron is more than just a paycheck. We have our roots in Bavaria, Germany and you’ll find the down to earth values from there throughout the company. A stable industry, good food, great people, opportunities for lifelong growth and a team where everyone supports each other makes this a great place to work.

Pay

$60,000

Primary Responsibilities

• Ensure strong end-to-end troubleshooting skills for system and network
• Network Layout Planning
  • Review floor plans, conduct site surveys, and propose network layouts (IDF/MDF placement, rack elevations, patching matrices).
  • Calculate cable runs, port density, power, and cooling needs.
  • Ensure designs align with standards (e.g., TIA/EIA-568, ISO/IEC 11801) and customer requirements.
• Network Cabling & Certification
  • Check on subcontractors which terminate and test copper (Cat5e/Cat6/Cat6A) and fiber (SM/MM) cabling.
  • Although build and dressing racks/cabinets, installing patch panels, cable trays is not your part of your primary responsibilities, you should be able to check on contractors for proper setup and lend a helping hand if needed.
• Hardware Procurement, Setup & Troubleshooting
  • Create accurate Bills of Materials (BOMs) and manage hardware ordering with suppliers.
  • Stage, configure, and test switches, routers, wireless APs, PDUs, UPS, and related peripherals.
  • Perform root-cause analysis and remediate Layer 1-2 issues; expedite higher-layer issues as needed.
• Onsite Installation / Supervision
  • Lead or supervise on-site deployments, including vendor oversight (electricians, GC/MEP, cabling contractors).
  • Organize change windows, cutovers, and migrations with minimal service interruption.
  • Enforce safety, site access, and compliance protocols.
• Customer Coordination & Communication
  • Serve as day-to-day technical point of contact during projects.
  • Set expectations, communicate timelines, risks, and mitigation plans.
  • Capture sign-offs, punch lists, and change requests; manage handover and training as required.
• Documentation & Quality Assurance
  • Maintain as-built diagrams, labeling schemas, test certificates, and asset inventories.
  • Update change, incident, and configuration records.
  • Track and report on progress, issues, and completion metrics.

Skills & Knowledge

• Experience in network cabling and infrastructure deployments across office, warehouse, industrial, or data-center environments.
• Copper & fiber termination and testing; OTDR and certification tools.
• Reading drawings: floor plans, rack elevations, single-line and patching diagrams.
• Basic power and grounding concepts; UPS and PDU basics.
• Tooling & Platforms: Fluke (or equivalent) certifiers, labelers, crimpers, fiber cleavers, OTDR; ticketing and change tools (e.g., ServiceNow/Jira), documentation (Visio/AutoCAD or equivalents), Excel/SharePoint/OneDrive.
• Soft Skills: Strong customer communication, time management, vendor coordination, and clear written documentation.
• Other: Valid driver’s license; ability to lift [e.g., up to 23 kg / 50 lbs], work on ladders and in confined spaces; willingness for travel and occasional after-hours work.
• Strong attention to detail and ability to multitask
• Ability to work in a team-oriented, collaborative environment
• Strong verbal and written communication skills.

Education & Experience

• Bachelor’s degree, Associates or equivalent experience combined with some educational experience
• Certification in relevant IT infrastructure technologies (e.g., Cisco, Microsoft)
• Experience in installation, migration, and upgrade of technology systems or network solutions

Scheduling & Travel

• Must be able to travel locally and internationally (up to 100%)

Why WITRON?

• Innovative Environment: Be at the forefront of technology with WITRON's advanced automated material handling system.
• Continuous Growth: Drive operational excellence and continuous improvement with ample opportunities for career development and advancement.
• Competitive Benefits: WITRON values employees and strive to create a supportive and rewarding work environment. We offer three (3) bonus opportunities, comprehensive health benefits. We offer company paid Basic Life, Dependent Life, AD&D, Short-Term Disability and Long-Term Disability Insurance. We offer a great 401(k) match, Dental Insurance, Vision Insurance, Accident Insurance, Hospital Indemnity Insurance, Critical Illness Insurance and much more!

Join WITRON and be part of a team that's shaping the future of automation logistics!

WITRON is proud to be an Equal Opportunity Employer, Race/ Color/Religion/Sex/Disabled/Veteran/Gender Identity/Sexual Orientation.

Our benefits at Arlington Heights

Your advantages at a glance. Discover the win-win

Your secure feeling is of great importance to us. Find out about our added values and special benefits.

Team Spirit

We are there for one another and as a company we strive to always become better. You can look forward to being part of a great team environment.

WITRON Bonus

Employees will have the opportunity to participate in our WITRON bonus program once eligible.

Social Benefits

WITRON has a tradition of observing "Special Days" in our employees lives and will provide added benefits or bonuses to help celebrate certain milestones.

Top Equipment

We will provide you with brand name work apparel and professional tools to make sure all of our employees have the right equipment to do the job.

Corporate Culture

Collaboration, an open-door policy, various company events and team building measures are a part of WITRON. A company with modern values and positive culture is waiting for you.

Support & Opportunity

Performance is worth the effort. Your potential will be both recognized and supported. Career opportunities are available for all of our employees, come grow with WITRON.

Your on-site contact

Kirby Oostdyk