System Administrator I Onsite (Sacramento, CA)

Itsasap

Sacramento, Northern (CA, KY)

Hybrid

USD 88,713,000 - 111,092,000

Full time

14 days+

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Benefits offered by this job

Medical Insurance Plan

Life Insurance

Disability Coverage

Paid Time Off (starts at 15 days per y

Job summary

Intelligent Technical Solutions is seeking a System Administrator to provide onsite and remote IT support, updating systems and troubleshooting to uphold top-tier service.

You will resolve workstation, printer, and business app issues, manage M365, servers, and networking, and escalate complex cases while contributing to a strong IT support culture.

Qualifications

Experience with Windows and Mac OS troubleshooting.
Proficient with Server 2016–2025 and virtualization (VMware/Hyper-V).
Active Directory, MS Office, backup software and endpoint security knowledge.
Experience with MSP environments is highly desirable.
Valid driver’s license and access to a vehicle for client visits.

Responsibilities

Resolve workstation OS, printer, and business application issues.
Troubleshoot line-of-business apps such as SAGE ERP and QuickBooks.
Manage M365 administration and handle server-related issues.
address basic and intermediate networking issues.
Serve as escalation point for technicians and participate in on-call rotation.

Skills

Windows troubleshooting

Mac OS troubleshooting

Server 2016-2025

VMware

Hyper-V

Active Directory

MS 365 / Office 365

Networking basics

MSP experience

Endpoint security

Backup software

Mobile device support

Job description

Job Description

Join Intelligent Technical Solutions, a dynamic and growing company, as our System Administrator. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing both onsite and remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.

Job Responsibilities

This role is expected to be able to resolve the following technical issues with little or no assistance:

Workstation operating system issues of any kind.
Printer issues of any kind.
Standard business application (Office, etc.) issues of any kind.
Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance.
M365 administration issues of any kind.
Server issues of any kind.
Basic and intermediate networking issues.
Escalation point for technicians.
Participate in an on-call rotation to provide after-hours and weekend support for onsite and remote operations.

Job Qualifications

Willing to work full-time on-site, either at the company office or client locations as required.
Experience with Windows and Mac OS troubleshooting.
Experience with Server 2016 through 2025.
Experience with VMWare and Hyper V Virtualization.
Minimum of three years experience in IT Support or a similar role.
Basic knowledge of Firewalls, Switches, Network architecture, and troubleshooting.
Proficient in supporting MS Office, Active Directory, backup software, endpoint cybersecurity, mobile devices, and various business applications.
Experience with Managed Service Providers (MSPs) is highly desirable.
Active Server Certifications are preferred.
Valid driver's license, vehicle insurance, and access to a vehicle for client visits.

Job KPI's