System Admin I Onsite (Dallas, TX) New Dallas, Texas

Itsasap

Dallas, Northern (TX, KY)

Hybrid

USD 37,000 - 45,000

Full time

25 hours ago

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Benefits offered by this job

Medical Insurance

Life Insurance

Disability Coverage

Paid Time Off

Maternity/Paternity Leave

Paid US Holiday

Retirement Plan

Salary Advancement

Health & Wellness Program

Training & Certification

Supplemental Life Insurance

Job summary

Intelligent Technical Solutions in Dallas, TX, is seeking a System Administrator to join our IT team. This role blends on-site and remote support, ensuring clients receive reliable, hands-on technical assistance.

You will troubleshoot Windows and Mac OS, server issues (2016–2025), virtualization (VMware/Hyper‑V), M365/Azure, Active Directory, and common business apps, while assisting with network basics. A minimum of three years in IT support, a valid driver's license, and excellent customer

Qualifications

Minimum 3 years in IT support or a similar role.
Experience with Windows and Mac OS troubleshooting.
Experience with Server 2016–2025.
Experience with VMWare and Hyper-V virtualization.
Experience supporting M365 and Azure.
Basic knowledge of firewalls, switches, and network troubleshooting.
Experience with MSPs is highly desirable.

Responsibilities

Resolve workstation OS issues and printer problems with minimal guidance.
Troubleshoot standard business applications (Office, etc.).
Handle line-of-business apps (SAGE ERP, QuickBooks) with vendor support.
Address server issues and basic network problems.
Escalate as needed and support on-call rotations.
Provide onsite or remote IT support to clients.

Skills

Windows Troubleshooting

Mac OS Troubleshooting

Server 2016-2025

VMware

Hyper-V

M365

Azure

Active Directory

Backup software

Network fundamentals

MSP experience

Endpoint security

Tools

VMware

Hyper-V

Azure

M365

Active Directory

Backup software

Firewall/Network gear

Job description

Join Intelligent Technical Solutions, a dynamic and growing company, as our System Administrator. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing both onsite and remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.

Job Responsibilities

This role is expected to be able to resolve the following technical issues with little or no assistance:

Workstation operating system issues of any kind.
Printer issues of any kind.
Standard business application (Office, etc.) issues of any kind.
Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance.
Server issues of any kind.
Basic and intermediate networking issues.
Escalation point for technicians

Participate in an on-call rotation to provide after-hours and weekend support for onsite and remote operations.

Job Qualifications

Willing to work full-time on-site, either at the company office or client locations as required.
Experience with Windows and Mac OS troubleshooting.
Experience with Server 2016 through 2025.
Experience with VMWare and Hyper V Virtualization.
Experience supporting M365 and Azure.
Minimum of three years experience in IT Support or a similar role.
Basic knowledge of Firewalls, Switches, Network architecture, and troubleshooting.
Proficient in supporting MS Office, Adobe, Active Directory, backup software, endpoint cybersecurity, mobile devices, and various business applications.
Experience with Managed Service Providers (MSPs) is highly desirable.
Active Server Certifications are preferred.
Valid driver's license, vehicle insurance, and access to a vehicle for client visits.