System Administrator I — Flexible Week & Growth

General Dynamics IT; Maryland; On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Full-flex work week

401K with company match

Health and wellness packages

Internal mobility team

Paid education and certifications

Cutting-edge technology

Paid vacation and holidays

Job summary

General Dynamics IT in the United States (Maryland) is seeking a Senior System Administrator to support and maintain IT systems, including client/server/storage/network devices and mobile devices. The role requires TOP SECRET SCI + POLY clearance and strong experience across UNIX, Linux, and Windows environments.

You will provide Tier 1 and Tier 2 support with escalation handling, configure systems, manage accounts, perform vulnerability scans, and ensure patch status is tracked.

Qualifications

• Bachelor's degree in a technical discipline is required.
• Five (5) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
• Two (2) years of experience with Service Management (ITSM) is required.
• ServiceNow System Administrator certification is required.

Responsibilities

• Provides support for implementation, troubleshooting and maintenance of IT systems.
• Manages IT system infrastructure and related processes.
• Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
• Configures UNIX, Linux and Windows operating systems and installs/loads operating system software.
• Perform periodic vulnerability scans of systems.
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal customers.

Skills

Communication

Information Technology (IT)

Network Components

Operating Systems (OS)

Troubleshooting

Education

Bachelor's degree in a technical discipline

Job description

General Dynamics IT in the United States (Maryland) is seeking a Senior System Administrator to support and maintain IT systems, including client/server/storage/network devices and mobile devices. The role requires TOP SECRET SCI + POLY clearance and strong experience across UNIX, Linux, and Windows environments.

You will provide Tier 1 and Tier 2 support with escalation handling, configure systems, manage accounts, perform vulnerability scans, and ensure patch status is tracked.