System Administrator I

Mychn; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

MyCHN (My Community Health Network) in Houston, TX is seeking a Systems Administrator I to keep our healthcare IT infrastructure running smoothly. You will support staff with desktops, laptops, printers, email, and access management to ensure uninterrupted patient care.

The role emphasizes resolving tickets efficiently, maintaining security practices, and assisting with technology initiatives in a fast-paced, community-focused nonprofit environment.

Qualifications

• Proven ability to troubleshoot across hardware, software, and network issues.
• Experience supporting staff and maintaining user access.
• Familiarity with cybersecurity best practices and system maintenance.

Responsibilities

• Troubleshoot hardware, software, and network-related issues
• Provide support for desktops, laptops, printers, and other IT equipment
• Maintain email services and user access
• Document, track, and resolve support tickets in a timely manner
• Install, update, and maintain software applications
• Manage antivirus protection and system updates
• Support IT asset tracking and inventory management
• Assist with ongoing technology initiatives and projects

Skills

Windows OS

Troubleshooting

IT Support

Customer Service

Network Basics

Security Practices

Education

High school diploma or GED

Tools

Help desk ticketing systems

Job description

Are you ready for new challenges and new opportunities?

Join our team!

Current job opportunities are posted here as they become available.

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At MyCHN (My Community Health Network), we believe everyone deserves access to high-quality healthcare. As a nonprofit FQHC serving Greater Houston, we are committed to improving lives through compassionate, patient-centered care.

Why You’ll Love Working Here

Mission-driven, community-focused organization
Supportive, team-based culture
Opportunities for career growth and development
The chance to make a real impact in underserved communities

What You’ll Do & Bring

As a Systems Administrator I, you'll help keep MyCHN's technology infrastructure running smoothly, supporting staff with the tools and systems they need to deliver exceptional patient care.

Key Responsibilities:

• Troubleshoot hardware, software, and network-related issues
• Provide support for desktops, laptops, printers, and other IT equipment
• Maintain email services and user access
• Document, track, and resolve support tickets in a timely manner
• Install, update, and maintain software applications
• Manage antivirus protection and system updates
• Support IT asset tracking and inventory management
• Assist with ongoing technology initiatives and projects

What You Bring:

• High school diploma or GED
• Experience working in a professional or organizational environment
• Knowledge of Windows operating systems and basic network support
• Understanding of cybersecurity best practices and system maintenance
• Strong problem-solving and troubleshooting skills
• Excellent communication and customer service abilities
• Ability to manage multiple priorities in a fast-paced environment
• Experience with help desk ticketing systems or a willingness to learn

Preferred:

• A+ or Network+ Certification
• Healthcare industry experience
• Knowledge of customer service standards and procedures

Ready to Make a Difference?

Join a compassionate, fast-paced team where your technical expertise helps power quality patient care.