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Yuzu Health Inc; New York (NY); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Equity

Job summary

Yuzu Health Inc is seeking a hands-on IT Operations Lead to own day-to-day IT operations, internal systems, and baseline security and compliance at our New York office.

You will manage Networking & VPN, Security & Compliance (Vanta/SOC 2), and internal IT support, collaborating with non-technical teammates. Equity participation is offered; onsite interviews will assess technical and problem-solving skills.

Qualifications

• Experience managing macOS devices in a professional environment.
• Hands-on administration of SaaS tools and access controls.
• Familiarity with security best practices (MFA, least privilege, device security).
• Organized, reliable, and comfortable owning operational responsibility.
• Strong communication skills and comfort supporting non-technical teammates.

Responsibilities

• Own day-to-day IT operations, internal systems, and baseline security and compliance.
• Networking & VPN.
• Security & Compliance (Vanta / SOC 2).
• Internal IT Support & Process.

Skills

macOS management

SaaS tools administration

Security best practices

Operational ownership

Strong communication

Job description

At Yuzu, we’re building the next-generation health insurance company. We are NOT building a digital brokerage or an AI wrapper - we are going deeper to build the foundational infrastructure required to power tomorrow’s health plans. We believe that software can unlock the ability to build health insurance that is affordable, adaptable, and scalable. Yuzu’s platform will be core to this future.

So how does this actually work? Over 70% of employer-sponsored health plans are self-funded, meaning the employer acts as the insurer and directly covers employees' healthcare costs. This allows companies to customize benefits, gain flexibility, and save money. Self-funded employers partner with a Third-Party Administrator (TPA) to handle the behind-the-scenes plan administration, like processing claims and managing benefits.

The TPA industry is a $500bn sleeper industry that has historically been seen as a services business, bogged down by manual processes and legacy systems (for context, our team couldn’t even access these on our Macs).

Yuzu is a vertically integrated & tech-enabled TPA, currently servicing thousands of employees. We differentiate by helping innovative health plans come to life by facilitating new ways to pay for and access healthcare covered by insurance. Yuzu’s goal is to make it as easy for any business to create and manage a custom health plan as it is to create a storefront on Shopify.

We’re backed by top VC firms and 10+ unicorn founders, including leaders at Stripe, OpenAI, Brex, Deel, Mercury, and Notion, and we’re building a formidable team to tackle the massive opportunity ahead.

What you'll do

This role owns day-to-day IT operations, internal systems, and baseline security and compliance.

Networking & VPN

Security & Compliance (Vanta / SOC 2)

Internal IT Support & Process

Qualifications

Experience managing macOS devices in a professional environment.

Hands-on experience administering SaaS tools and access controls.

Familiarity with security best practices (MFA, least privilege, device security).

Organized, reliable, and comfortable owning operational responsibility.

Strong communication skills and comfort supporting non-technical teammates.

Compensation

$80k to $100k annual salary, plus an equity component.

Process

If we interview you, you can expect the following process:

A 45 min - 1 hr technical interview

An onsite loop incorporating a practical programming exercise, a system design interview and a product interview

We may speak with 1-2 references you provide.