Operations Architect (Payments)

Yuzu; New York (NY); On-site; USD 150,000 - 200,000; Full time

Job summary

Yuzu, a West Village NYC-based health insurance innovator, is seeking an Operations Architect to optimize payments operations. This senior-track role covers AP, AR, and reporting, with potential to move into management as the company scales.

You will own end-to-end processes, solve cross-team challenges, and adapt your role every 3–6 months as automation expands. On-site in NYC five days a week.

Qualifications

• 3-6 years of experience operating in a high-growth startup, consulting, investment banking or investing environment.
• You have to like challenges and be ready for hard work.
• You should own a process rather than just work on projects.
• You should be ethical, compassionate and driven to win.
• You should care about the team and culture.
• Experience in healthcare or insurance is a plus but not required.

Responsibilities

• Manage and improve accounts payable, accounts receivable, and product-driven reporting functions.
• Solve problems across the Partnerships, Account Management, and Compliance teams.
• Own processes and drive automation as tasks repeat and the business scales every 3–6 months.
• Work in-person 5 days a week at the West Village NYC office.

Skills

Process ownership

Problem-solving

Team player

Ethical and compassionate

Willing to win

Healthcare/insurance experience

Job description

Background

At Yuzu, we're building the next-generation health insurance company. We are NOT building a digital brokerage or an AI wrapper - we are going deeper to build the foundational infrastructure required to power tomorrow’s health plans. We believe that software can unlock the ability to build health insurance that is affordable, adaptable, and scalable. Yuzu’s platform will be core to this future.

So how does this actually work? Over 70% of employer-sponsored health plans are self-funded, meaning the employer acts as the insurer and directly covers employees' healthcare costs. This allows companies to customize benefits, gain flexibility, and save money. Self-funded employers partner with a Third-Party Administrator (TPA) to handle the behind-the-scenes plan administration, like processing claims and managing benefits. Yuzu is a vertically integrated & tech-enabled TPA, serving over 70k members. We are a fast-growing company with many opportunities for career advancement and experience. We are currently experiencing rapid growth and are doubling down on our technology and service investments. Learn more about Yuzu at https://yuzu.health/blog.

Role

• The Operations Architect is Yuzu's senior-track operations role for people with 3-6 years of experience.
• As a Payments Operations Architect, you will help us optimize our payments operations and grow our team. This role has the potential to grow into a management role.
• You will be responsible for managing and improving our accounts payable, accounts receivable, and product-driven reporting functions.
• You will be responsible for problem-solving across the Partnerships, Account Management, and Compliance teams.
• Your job will change completely every 3-6 months as we automate repetitive tasks and grow our business.
• In-person 5 days/week in our West Village NYC office

Qualifications

• 3-6 years of experience operating in a high-growth startup, consulting, investment banking or investing experience.
• You have to like challenges. This is hard. Oscar Health had 200 employees before they had real customers on their insurance plans. Collective Health had 40. Yuzu had 5.
• You have to want to own a process rather than just work on projects.
• You have to be an ethical and compassionate person.
• You have to want to win.
• You have to care about the team.
• Experience in the healthcare or insurance industries is a plus, but not required.

Our Commitment to You

• We will be honest and responsive.
• We will give you significant equity.
• We will upskill you.
• We will trust you and tell you everything you want to know about the business.
• We will be in the trenches with you. We are not a hierarchical company. Everyone does their fair share of gritty work.

Process

• Initial 30-45 minute conversation with someone on the team
• A 2 hour take-home assignment designed to be similar to on-the-job work
• An onsite interview
• We may speak with 1-2 references you provide

Salary range: $150-$200k depending on experience and preferred equity versus cash compensation.