Switchboard Operator (Per Diem, Varied)

Enloe Medical Center, Inc.; Chico (CA); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Free medical plan

Vision insurance

Dental insurance

Employer 401k match

Generous PTO

Extended Sick Leave

FSAs for medical and dependent care

Employee assistance program

Educational assistance

Job summary

Enloe Health in Northern California is seeking a Switchboard Operator to receive external and internal calls, direct callers to the correct department, and monitor alarms, cameras, and emergency phones as needed. The role requires quick, clear communication and ability to work in a fast-paced hospital environment.

Experience in a hospital PBX or answering service is preferred. Proficiency with Microsoft Word, Excel, and Outlook helps support a variety of administrative tasks, and the position

Qualifications

• Prior experience in a hospital PBX setting and/or answering service.
• Must follow instructions, work quickly and accurately in a fast paced environment.
• Must be able to communicate clearly, quickly and effectively.
• Experience with Microsoft Word, Excel, Outlook (Office Suite) to support multiple functions.
• Strong organizational and multi-tasking skills.

Responsibilities

• The Switchboard Operator receives external and internal calls and directs callers to the appropriate department or person.
• Monitors alarms, cameras and emergency phones and responds as appropriate.
• Serves as a resource contact and supports various aspects of Center operations.

Skills

Communication

Multitasking

Attention to detail

Fast-paced environment

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

ENL Communications Compensation range: $21.04 - $26.95 Your rate of pay will be based on applicable experience Shift: Varied Shift length: 8 Hours Days off: Variable Hours per pay period: 12

Enloe Health is a Level II Trauma Center located in beautiful Northern California. We offer a full array of medical services, and our mission is to elevate the health of the communities we serve. As a Planetree organization, we place high value on hiring the right team to care for our patients and their families—care that is steeped in compassion, human connection, and mutual support. If you feel called to make a meaningful impact through empathetic, person-centered care, and thrive in a culture that values collaboration and purpose, we welcome you to join our team.

POSITION SUMMARY

• The Switchboard Operator is responsible for receiving external and internal calls into the switchboard and directing the caller to the appropriate department or person.
• The Switchboard Operator is responsible for monitoring various alarms, cameras and emergency phones and manages as appropriate.
• The Switchboard Operator is a resource contact and must be knowledgeable in many aspects of the Medical Center operations.

EDUCATION / TRAINING / EXPERIENCE

• Prior experience in a hospital PBX setting and/or answering service desired utilizing a multi-line phone system.

SKILLS / KNOWLEDGE / ABILITIES

• Must be able to follow instructions, work quickly and accurately in a fast paced environment.
• Must be able to communicate clearly, quickly and effectively.
• Experience working with Microsoft Word, Excel, Outlook (Microsoft Office Suite) computer skills for a variety of support functions.
• Organizational and multi-tasking skills are essential.
• Must be able to fulfill the essential functions of the position.

Benefits Information

Enloe offers a comprehensive and competitive benefits package to all eligible employees, including, but not limited to:

• $0 premium medical plan to include vision insurance
• Prescription and dental group insurance
• Retirement with employer match
• Generous paid time off (PTO) plan that starts accruing immediately and can be used as it's earned
• Extended Sick Leave
• Flexible Spending Accounts for unreimbursed medical expenses and dependent care
• Employee Assistance Program
• Educational Assistance

Please visit the employee benefits page at http://www.enloe.org/benefits to get more in-depth benefits and coverage information or email [e-mail] to receive a full summary of benefits.

A proud nonprofit health system, Enloe Health has served the people of the North State for more than 110 years. At Enloe, every employee, staff member and volunteer is a caregiver. No matter our role, each of us is here for our patients. Enloe values our workforce and is proud to be recognized as an excellent employer.