Switchboard Operator (Per Diem, Varied)

Enloe Health; Chico (CA); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Medical plan

Vision insurance

Dental insurance

Retirement with employer match

Generous PTO

Extended Sick Leave

Flexible Spending Accounts

Employee Assistance Program

Educational Assistance

Job summary

Enloe Health in Northern California is seeking a Switchboard Operator to manage incoming and internal calls and route them to the correct department. This role requires quick, clear communication and basic familiarity with a multi-line phone system, plus Microsoft Office skills for supporting various tasks.

The position offers varied shifts and a competitive pay range, with comprehensive benefits as part of a patient-centered care team.

Qualifications

• Prior hospital PBX or answering service experience with a multi-line phone system.
• Follow instructions, work quickly and accurately in a fast-paced setting.
• Communicate clearly, quickly and effectively.
• Experience with Word, Excel, Outlook for a variety of tasks.
• Organizational and multi-tasking skills are essential.
• Must fulfill the essential functions of the position.

Responsibilities

• Receive external and internal calls and direct to the appropriate department.
• Monitor alarms, cameras and emergency phones as needed.
• Serve as a resource contact and support Medical Center operations.

Skills

Clear communication

Multi-tasking

Microsoft Office

Education

Hospital PBX experience

Tools

Multi-line phone system

Microsoft Office Suite

Job description

ENL Communications

Compensation range:

$21.04 - $26.95

Your rate of pay will be based on applicable experience

Shift: Varied Shift length: 8 Hours
Days off: Variable
Hours per pay period: 12

Enloe Health is a Level II Trauma Center located in beautiful Northern California. We offer a full array of medical services, and our mission is to elevate the health of the communities we serve. As a Planetree organization, we place high value on hiring the right team to care for our patients and their families-care that is steeped in compassion, human connection, and mutual support. If you feel called to make a meaningful impact through empathetic, person-centered care, and thrive in a culture that values collaboration and purpose, we welcome you to join our team.

POSITION SUMMARY:

The Switchboard Operator is responsible for receiving external and internal calls into the switchboard and directing the caller to the appropriate department or person. The Switchboard Operator is also responsible for monitoring various alarms, cameras and emergency phones and manages as appropriate. The Switchboard Operator is a resource contact and must be knowledgeable in many aspects of the Medical Center operations.

EDUCATION / TRAINING / EXPERIENCE:

Desired:

Prior experience in a hospital PBX setting and/or answering service desired utilizing a multi-line phone system.

SKILLS / KNOWLEDGE / ABILITIES:

Must be able to follow instructions, work quickly and accurately in a fast paced environment. Must be able to communicate clearly, quickly and effectively. Experience working with Microsoft Word, Excel, Outlook (Microsoft Office Suite) computer skills for a variety of support functions. Organizational and multi-tasking skills are essential. Must be able to fulfill the essential functions of the position.

Benefits Information

Enloe offers a comprehensive and competitive benefits package to all eligible employees, including, but not limited to:

• $0 premium medical plan to include vision insurance
• Prescription and dental group insurance
• Retirement with employer match
• Generous paid time off (PTO) plan that starts accruing immediately and can be used as its earned
• Extended Sick Leave
• Flexible Spending Accounts for unreimbursed medical expenses and dependent care
• Employee Assistance Program
• Educational Assistance

Please visit the employee benefits page at http://www.enloe.org/benefits to get more in-depth benefits and coverage information or email [e-mail] to receive a full summary of benefits.