Switchboard Operator (JR226648)

ViziRecruiter,LLC.; Westchester (FL); On-site; USD 20,664 - 27,552; Part time

Job summary

A prominent healthcare system seeks a Part-time Telephone Switchboard Operator for their Westchester location. This role involves managing internal and external communications, responding to emergency calls, and performing clerical tasks. Candidates should have a High School Diploma or GED, proficiency in Microsoft Office, and a typing speed of 35 WPM. Important skills include customer service, telephone console experience, and knowledge of paging systems. Join a supportive team where you can make a difference in healthcare.

Qualifications

• High School Diploma or GED is required.
• Must be proficient with Microsoft Word, Excel, PowerPoint.
• Customer service and business etiquette skills are necessary.

Responsibilities

• Operate the hospital telephone directory and paging system.
• Update telephone directory information as needed.
• Respond promptly to emergency calls.

Skills

Customer service

Microsoft Office Suite

Paging vendor program knowledge

Typing speed of 35 WPM

Education

High School Diploma/GED

Tools

Nortel phone console

Cisco phone console

Fax machine

Scanners

Copy machines

Job description

Introduction

To heal, to teach, to discover and to advance the health of the communities we serve.

To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here.

Overview

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here.

Montefiore is a premier academic health system and the University Hospital for Albert Einstein College of Medicine, serving the more than 3 million people living in the New York City region and the Hudson Valley. Montefiore is doing more to deliver science-driven care where, when and how patients need it most. With our new member and affiliate locations in Westchester, Rockland and Orange counties, Montefiore offers patients state-of-the-art healthcare close to home.

We have a fantastic opportunity for a Part-time Telephone Switchboard Operatorat our Montefiore New Rochelle Facility.

The Telephone Switchboard operator operates the switchboard and information desk. Responds to internal and external calls, paging inquiry, codes and/or overhead paging requests. Performs general clerical duties including and not limited to faxing, copying, scanning, filing and documenting information as needed. Assistance in working with telecommunication devices (phones, pagers etc.) is required.

Responsibilities

• Hospital telephone directory, paging vendor program, emergency notification system.
• Update telephone directory as necessary in order to maintain a complete and accurate listing.
• Operates and maintains communication equipment correctly. Understand and utilize system logs accurately.
• Provide immediate response to and processes emergency calls promptly. Monitor alarms for hospital and transmitters
• Distribute Batteries.
• Document co-workers' callouts.
• Adheres to departmental and Hospital guidelines concerning safety, rules of conduct, etc.

Requirements

• High Diploma/GED required.
• Knowledge of MS Suite (Word, Excel, PowerPoint), type 35 WPM, customer service and business etiquette required.
• Knowledge of Nortel and Cisco phone console along with the ability to handle, swap and activate paging vendors is necessary.
• Use of fax machine, scanners, copy machines and personal computers with automated operators' functions.
• Knowledge of paging vendor program, emergency notification program, hospital telecom directory along with extensive use of Microsoft Outlook is required.

Montefiore New Rochelle Hospital is an equal employment opportunity employer. Montefiore New Rochelle Hospital will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.